ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.79/5
Chance of future purchase:
4.81/5
Shipping & packaging:
5.00/5
Customer service:
4.88/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-11-21

Great experience

"Great customer service and communication. Ana is a great employee"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-11-14

Isuzu Parts Top Tier Service

"Always a pleasant experence when I call to get Isuzu part numbers from Ana. The website is easy to use. Shipping is fast and accurate."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2024-11-13

Shoulndt need VIN

"Was able to find parts I needed. Dont like having to put in a vin before ordering"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-30

Ana is the very best!

"I’ve been restoring my NPR-HD and Ana has been super helpful the whole way. She gets the parts delivered quickly, and the exact items I need for the job. Very grateful to her and I really appreciate what she does!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-23

Catchy Title

"Fairly easy process as far as ordering is concerned. I called and spoke with Ana who was very nice and extremely helpful. The price is literally the lowest in the world!
The part we ordered was delivered quickly and new as described. The part was installed and worked as expected. (FIVE) 5 Stars all the way!
"


Verified
5/5

2024-10-21

Fast shipping

"They always seem to have the parts I need. Once ordered I get them within 3-5 days compared to my local shop that normally takes 5-10 days to arrive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-17

Great service!

"Anna was extremely helpful on the phone, I will definitely be using you as my main Isuzu parts supplier. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-16

Thank you Anna

"Called for a sensor. Anna was nice and helpful. Thanks again
"


Verified
5/5

2024-10-14

A+

"Excellent service, fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-10

Excellent customer service

"I had thought I had ordered the right part but hadn't and customer service called me and told me I ordered the wrong part and gave me the correct part #."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-08

Excellent

"Reynolds is the best online source for Isuzu parts--by far!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-10-03

"Some kind of prompt of the order and an order number or invoice number to refer to would be nice"


Verified
5/5

2024-09-27

AWESOME ONLINE EXPERIENCE

"EASY TO USE AND VERY ACURATE DESCRIPTION OF PRODUCT SEARCH"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-09-25

ECom Sales Rep Was Great!

"Called in to place an order. Spoke with a lady that said she was over the ecom store and she was great to deal with and assisted me. "


Verified
5/5

2024-09-24

Amazing service!

"Just have to say that the quality of customer service shown was above and beyond. Ana was incredible and I appreciate all her help in getting my parts shipped out as soon as possible. Thanks again for everything! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges