"great customer service on phone, i was helped by Jake he is so helpful, expertly helped me on my first big order, answered all my questions, I really am very impressed with his help and top notch service. will be calling soon for more SVX parts in the near future. RK Subaru rocks!"

"I found the item I was looking for simply enough, especially since you can quickly narrow products down to your specific car. The savings for picking it up at the dealer is a nice option."

"Called service department and received part verification in minutes "

"Experience was great! A++"

"Had a bit of trouble using the search to find the CVT fluid I needed, but using the actual Subaru part number I found it. RK seems to be the only one of these Subaru dealer parts sites that is selling the CVTF II fluid to do a CVT fluid change. (Yes, I know that Subaru Amerca says it's "lifetime" fluid, but check Subaru Japan and every other country and they say change it regularly, which you should. Otherwise the life of the fluid = the life of the CVT, which will be much shorter.)
Anyway, I am grateful they sell it, there is a small discount over MSRP, and I can pick it up locally and not pay for shipping. Win Win Win.
Also like using PAyPal rather than having to directly provide CC information."

"Needed a an extra key for my old 2010 Subaru. Was able to easily order it online from RK Subaru and received it promptly. Good communications in the process. Very pleased with experience. Great service!"

"OEM Subi parts, great price, not ripping you off on shipping prices"

"They have parts drawings and the parts."

"There's an issue with the phone number format issue. I put in my phone 9 times using the ***-***-****, ***-***-****, 123456789 formats. "

"It's a simple website, and easy to order."

"I was looking for a hard to find part for my daughter’s car (as a weird, albeit necessary Christmas gift). I found here, and less expensive than I’d heard. "

"Easy to find and purchase what i wanted and was given a discount automatically. "

"Their order system could not find my address and made me re-enter it four times, which required me to re-enter the VIN again and again. I was not sure if my order was accepted. Customer service contacted me right away and confirmed my order. Within hours it was shipped and I received an update."

"Appreciate the savings and flexibility "

"Easy to order. Parts readily available for new year models. Only cons is that shipping for store pickup is free."