"Ordered Thule crossbar kit for my vehicle and Kuat grip 6. Received phone call prior to shipping letting me know of a minor blemish on Kuat grip 6, a small but fair discount was given. Package was then shipped and received quickly, Great online Transaction."
"I ordered an infant bike seat through rack attack. I called the Vancouver Branch with some questions and they were really accurate with shipping times and availability. It made my experience smooth sailing and I would definitely order from then again."
"Purchased cross bars, foot pack and fit kit. The foot pack was missing the bolts needed to secure it to the fit kit. I contacted rack attack and they were going to contact their Thule rep to mail me out the bolts. Nothing has arrived and I now have a set up costing over $500 I can not use. "
"Product was delivered fast when I couldn’t get it from other vendors. The price was great and free shipping. It could not have been a better experience . "
"Ordered a Kuat Pivot 2 shipped in two days. Amazing service at a time when a lot of things are not available nation wide. Definitely recommend Rack Attack for any of your needs. "
"Had a very good experience. Ben took the time to find what would work best for me, was honest about how busy they were with installs at the time, set me up for a week later, then did a very clean job. "
"i bought a sherpa 2.0 rack. showed up as promised. they were listed on the Kuat website as an online seller, so I thought they would be good because Kuat would review them. Most importantly, some resellers mark up the racks (in this covid world!) $150 over retail !! Rack Attack sold it for retail and shipping was included."
"Very fast shipping and delivery."
"Ordered my racj from Rack Attack. R=They were excellant about communicating process, and delivery tracking. Love the rack. It was a little difficult to put together, because it is so big and heavy, but well worth it!"
"I initially ordered a bike rack online. Taylor from the Vancouver store phoned me and we arranged for me to pick it up from the Victoria store from Gage. When I went to Victoria, Gage was extremely helpful. Both young men were very good. The problem has become a billing issue. Gage initially put through the wrong amount. When I pointed this out to him, he initiated a refund and put the correct amino through on my credit card. This was 10 days ago. To date, no credit has appeared. I phoned back to Gage and he said it has gone through. I contacted my credit card company and they say no. I am stuck in limbo with two charges for the bike rack."
"From Nick at rack attack Vaughan
Went beyond to accommodate my unique needs "
"Easy order. Quick shipping. "
"Outstanding customer service! Product received quicker than anticipated. "
"10 out of 10 with Rack Attack"
"My order arrived promptly"