"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
"Racquet was on time as expected. "
"Mike contacted me by email to let me know they were out of a particular string spool I ordered and worked with me to get what I needed. Also super fast shipping. Thanks!"
"came quickly. good quality."
"Love the Head 155 racquet. But 1 to 2 day shipping took a week from me to get it. "
"Recieved the demo in 2 days. Played with it for 7 days. Loved the racquet (Pro Kennex Platinum 175). Just ordered one for myself!!!"
"I placed an order from a sale ad a friend sent to me The order came on time, and everything was included. I even got a free glove with the Racquet purchase!"
"I ordered a pair of Python shoes. The site indicated they run 1/2 small. In reality they were a whole size small. I am now on the hook for return postage because of their misrepresentation of the product."
"I got a good raquet for a fair price
I just wish I'd gotten a handle for it "
"I have been using these folks for many many years. Great folks"
"Excellent and fast , will shop again "
"This is a great program that gives player a chance to try out the latest products and technology. It’s also a great value as you can request two racquets and try them both for up to 7 days for $25. With new high tech racquets selling for north of $200 each, you don’t want to make a mistake. This allows you to confirm that a certain racquet is right for you before you invest. I just demoed the latest E-force and Head premium racquets. Both are excellent and give me an edge. I chose the E-force because it seemed to fit my style better even though I’ve typically preferred the Head racquets for power. Highly recommend the RW demo program. Don"
"Customer service was 5 star "
"Been using for years, excellent!"
"Only place I’ll buy my Racquetball supplies! "
"Demo Process led to Purchase led to Satisfaction. Well done!"
A rep from RacquetWorld.com, RacquetWorld.com, has responded:
“This order was placed on a Saturday so the first available ship date was Monday. They asked for a restring on their new racquet which is 24 hours in house to get it done so it was shipped on time on Tuesday and arrived on Thursday via 2nd day air. We apologize to this customer for the confusion.”