ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.13/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.13/5
Customer service:
4.07/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2024-01-22

RacquetWorld.com was efficient and effective.

"I got what I ordered quickly and am very happy with the products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-01-22

Great service

"Received my order in 2 days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-21

Delivery was successful

"Delivery of all my items arrived on time and was of the quality as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-01-20

Too small, too late.

"I ordered a size 8 court shoe. (Perhaps because of weather conditions they arrived several days late.) In any event, the size 8 is way too small and narrow. Now I must return and pay for both the return and cost of shipping a larger size. "


Verified
5/5

2024-01-17

First Pair of Raquets

"Wonderful. They showed up in great shape, shipping box and return label very easy to work with. Love it so far."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-17

Seattle Thank you

"Great experience, thank you for delivering out to SEA"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-15

Great

"Good Job and excellent customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-01-14

Racquet was shipped with broken strings

"Racquets took longer than expected to be shipped. Opened the shipping box to find one of the racquets had been shipped with broken strings. I've contacted the company and have not yet received as response. J"


Verified
5/5

2024-01-14

Excellent, humane service

"The folks who work at Racquetworld are human beings, who act like human beings - respectful and even considerate, no less, who treat their customers like human beings. That shouldn't be a big deal, but it is. On top of competence and efficiency. Amazing to discover that it's possible still to have both "aspects" of a business interaction. Keep it up, Folks. I, for one, am very grateful.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-09

always good products, delivery and service

"always good products, delivery and service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-09

Good selection

"Easy to navigate on the site and good selection of racquetball racquets. Deliver the racquet by parcel delivery on time."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-01-08

Mix up on order by me and logistics

"I ordered wrong items rushing but I emailed the corrections and left voice mail corrections. My order still wrong. I paid 36 dollars to send items back. Order site not user friendly to change or cancel order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-06

Head Shoe Purchase

"Great customer service. They didn’t have the shoes I initially ordered in stock, so I promptly got an email letting me know and I emailed back and let them know what pair I wanted and they changed the order and refunded me the difference."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-06

R ball

"Super fast delivery and packaging A-OK"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-05

fantastic service

"order shipped same day. got it 2 days later. exactly what i wanted. great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process