"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
"They always ship your order ASAP. Best service ever."
"Bought many times from them. Always a fast turnaround for a online retailer and 2 day shipping almost always shows up early. Great selection of racquets and accessories - a one stop shop for the court. Only reason they get 3 stars this time was for overstraining a couple new racquets. Had racquets custom strung in the past with no issues, this time I am having to restring them to a more reasonable tension."
"I can't believe that after using this racquet two times, the strings broke. I am not a power player, so I wonder if the racquet sat in the heat on a shipping container for extended time, causing the strings to be weak."
"Excellent price and quick delivery. "
"Restringing service was easy to order and pay online. The work was done very quickly and my racquet made it home before I did (I shipped it before I left on a week-long trip). Only downside was the cost to send the racquet. I used FedEx, which cost me more than half of the cost of the service. I’ll try Postal Service next time. "
"Great deal & price on the racket. Delivery came before expected. Thank you..."
"We participated in the demo program, received our choices quickly. Return of the demos was super easy. The racquet we ordered we received within a few days. High caliber racquet and my son thoroughly enjoys it."
"easy to order and it came really quickly"
"Fast shipping by Fedex. Thank "
"Excellent service! Thank you!"
"We are happy about the quality of the rackets and fast service."
"Last week I wrote a review for my order for gloves. The review was factual regarding the events that occurred with this order. I received a call from Mike at Racquetworld with concerns about my review. After our conversation Mike assured me it was all a miss understanding and wanted to send me a couple of headbands that I had requested along with a shirt. Mike said he would FedEx the order to me and I should have it by Friday. Well this afternoon the FedEx truck came by with a delivery that contained three headbands in black with three different colored logos sewn in, they look better than the white one received with my original order. Included with the headbands was a very nice Asics shirt with a collar in black, I was expecting a glove or t-shirt.
I want to thank Mike and Racquetworld for taking an interest in my first review and wanting to do something concerning my order. Mike and Company went beyond my expectation to reach out to me and do what he did. I've always had a good relationship with Racquetworld over the years. This type of response only confirms I picked a leader in racquetball equipment and will continue our relationship in future.
Thanks Again,
Sam Loya "
"I ordered 2 racquetball racquets. The came in very fast. (Wrong address delivery by FedEx.) They resent me the order and it is pending delivery. They are awesome."
"I ordered a lot of inner gloves. They are inexpensive and help the more expensive outer glove last longer. In addition, it keeps my racquet hand dryer."
"My experience was very positive and I'm happy with the racquet I purchased."