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Product & services pricing
4.12/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.14/5
Customer service:
4.08/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
2/5

2022-04-05

Purchased Product - Lost in Shipment

"Purchased 3 cans of ProPenn racquetballs which shipped on 3/24. However FedEx can't tell me when to expect delivery. I went with FedEx ground economy which I guess does not provide any tracking capabilities. If product not received by 15th of April, I will likely request a refund."


Verified
5/5

2022-04-03

New Racquetball racquet

"Website was easy to navigate. Dollars signs indicated how good of a deal the purchase is. Item was shipped and received expeditiously. I am just getting back into racquetball and this was my go to website and will continue to be."

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Verified
5/5

2022-04-02

Timely delivery

"Racquet was favorably reviewed and order and delivery status updated in a timely manner."

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Verified
5/5

2022-03-31

Quick & Easy

"Order was complete and delivered quickly"


Verified
5/5

2022-03-28

Five stars

"Great customer service and fast delivery!"

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Verified
5/5

2022-03-24

"Items were delivered on time."

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Verified
5/5

2022-03-22

Racquetball gloves

"I have a difficult time finding left handed gloves. Racquetball World has a large selection of gloves to choose from. Received order within 5 days."

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Verified
5/5

2022-03-22

On time as promised!

"Ordered new racket, shoes and a tee shirt that fitted to small for a medium size, also one of the gloves come on the wrong size, but the quickness on delivery was excellent!"

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Verified
5/5

2022-03-20

XXXXX

"As expected…quick delivery and order was correct!"

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Verified
5/5

2022-03-19

Great as always

"I'm a long-time customer of Racquetworld. I've always been very pleased with their service and delivery."

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Verified
5/5

2022-03-18

Racquet Return

"Everyone was great that I talked too.
I had an Eforce racquet bought for me as a gift purchased by my son. I had to return it because he got me the Takeaway 170 and I needed a 160. No questions asked they exchanged the racquet. The turn around time was great. I will be playing with my new racquet tomorrow. Thank you to all the employees at RacquetWorld. They have outstanding customer service.
"

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Verified
5/5

2022-03-18

Racquet/Gloves

"I ordered a new Ektelon racquet and a couple pairs of gloves. The service was easy and excellent. These folks are very customer focused. With all the excuses and crap other companies give out, if there are glitches, these folks were very attentive to meeting my needs and answering my questions. When I didn't receive what I ordered having purchased overnight delivery (because of weather delays and not RacquetWorld), when I contacted them about it they checked on the shipping and told me the status of the order and when I would receive and even refunded my overnight postage fee. At this point, it is safe to say, you will never go wrong with dealing with these folks."

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Verified
5/5

2022-03-15

Easy and fast delivery

"Purchased new raquet and sent back one to get restrung and regriped "

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Verified
5/5

2022-03-14

As advertised

"No surprises , as expected."


Verified
1/5

2022-03-14

Shoe size was not right, and they don’t even pay to send it back. I had to spend $25 to send back $70 shoes

"Shoe size was not right, and they don’t even pay to send it back. I had to spend $25 to send back $70 shoes "

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