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Product & services pricing
4.15/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.15/5
Customer service:
4.08/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
5/5

2021-12-22

Great, timely service

"I had my gym bag stolen containing 2 racquetball racquets and 1 squash racket plus all of my other gear. I ordered a new racket, balls, gloves, and goggles. I chose to upgrade the grip and strings on the racquet and called to specify a custom stringing poundage. All was completed correctly by the next day. Another two days for shipping and I was back on the court!"


Verified
2/5

2021-12-21

Not great customer service

"I purchased some shoes and the next day they had all these special offers that my purchase qualified for. I reached out to them to ask if it was possible to take advantage of those offers considering I had just made the purchase a few hours earlier. I never received any response after sending emails to the customer service email. The order hadn’t gone out yet so I know there was enough time. "

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Verified
5/5

2021-12-21

Awesome

"Ordered and received so fast and accurate"

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Verified
5/5

2021-12-21

Happiness

"Always a great customer service experience when purchasing with Racquet World. "

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Verified
5/5

2021-12-20

Python Handball Gloves

"Very satisfied with the gloves and the delivery."

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Verified
5/5

2021-12-20

would recommend

"Product delivered on time. Very easy to order.
"

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Verified
5/5

2021-12-20

overnight delivery

"it was a great experience thanks "

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Verified
3/5

2021-12-17

How would I know since it was a gift for a son at Christmas - it’s another week before he receives the racquet.

"It was fine. And quick. So you need to wait for an answer."

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Verified
5/5

2021-12-17

Great service!

"It’s easy to order with Racquet World and the delivery quickly. "

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Verified
5/5

2021-12-16

Excellent customer service

"I was having trouble using some gift cards during my order and I was promptly helped. Kyle was very helpful as well as respectful. I received my order quickly as well in two days."


Verified
5/5

2021-12-16

Awesome

"Item as described, fast delivery!"

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Verified
5/5

2021-12-16

Great job

"They did everything they said and on time"

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Verified
3/5

2021-12-15

Glove leaves dark stain

"I have been happy with my occasional purchases at RacquetWorld in the past, but my recent purchase of gloves has been disappointing. After the first use, the black leather stained my hand and it is like "Sharpie" to remove. I have used this glove for years from a local source and I never had the same result. I sent a email to the website, but have not heard back."

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Verified
5/5

2021-12-08

Good to go

"Everything went just fine "

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Verified
1/5

2021-12-08

Demo of 2 raquets

"Unfortunately the raquets had poor strings. I used them the first day then was pretty disappointed with the quality. One had old strings, one has loose strings."

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