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Product & services pricing
4.11/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.08/5
Customer service:
3.98/5
Return/Replacement policy:
3.58/5
Featured Review


Verified
5/5

2020-12-21

Winner

"I received my order within three days and was very happy overall with the experiance and the quality of products received! "

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Verified
5/5

2020-12-16

Customer Service

"I needed to return an item that wasn’t what I thought I was getting. After discussing on the phone with a representative (Lee, I believe) I was able to find a racquetball bag that had what I was looking for. However, in the meantime I read that since I had personalized the first bag that I couldn’t return it. Lee took care of me and said he would work with me since I still wanted to use racquetworld.com and still wanted to get my husband a bag that would be personalized. I really appreciated the flexibility. This is a Christmas gift and even after returning it and reordering it was made right and received in plenty of time before Christmas!"

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Verified
5/5

2020-12-07

Excellent

"Everything went well. Great service. "

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Verified
5/5

2016-11-12

Always a great experience

"Great transaction. Staff always ready to assist with any questions or concerns "

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Verified
5/5

2020-12-06

Very fast and accurate delivery

"The prompt and well tracked delivery made my trip to the delivery point simple and safe during his pandemic. The order was complex enough to be confusing but was perfect. The balls were then redistributed to my friends who also send their thanks."

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Verified
3/5

2020-11-23

Customer Support

"Notified that the product was pending, However, the email from Racquet World went to spam as it was not formatted correctly. RW needs to have an email process that does not into spam.
Weeks later I contacted RW and was told that the product just came it.....it was shipped.
"

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Verified
5/5

2020-11-17

All good

"Good product and price. Service helpful. "


Verified
5/5

2014-06-17

Always excellent

"I have purchased numerous racquets, gloves and balls from Racquetworld over many year. They have always delivered exactly what was promised with delivery on or earlier than the date promised. One of the most responsible retailers I know. "

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Verified
5/5

2020-11-12

New racquet purchase

"I have been away from racquetball for roughly 14 years and my old racquets, though still serviceable, were due for replacement. Many years ago RacquetWorld was my favorite retailer for all my racquetball needs, and they did not disappoint me here and now as I make an overdue return to the sport. Fast delivery and some flexible time usage of demos, good advice shared by email, and great overall customer service. RacquetWorld is the best, staffed with great people, selling great products, and I highly recommend them for any and all racquetball needs."

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Verified
5/5

2020-11-10

Quick delivery. Great racquet.

"As always, I got my racquet, gloves an balls as promised and in good condition. "

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Verified
5/5

2020-10-28

Head Graphene Radical 170

"RacquetWorld's online advice was spot on. I ordered my racquet with custom grip and glove and my game improved tremendously. Racquet is the perfect balance between power and control and the python grip/glove combo almost eliminates racquet spin in my hand"

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Verified
5/5

2020-10-28

yep, got the stuff I needed and when I needed it.

"love the python bag. it is huge and fits everything. Shipping was good and quick. "

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Verified
5/5

2020-10-24

2 restrings

"Nicely done
Thank You so much
"


Verified
5/5

2020-10-23

Awsome!!

"Thanks much!It was fast delivery and the items were great!!"

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Verified
5/5

2015-08-22

Racquetball Racquet Restring

"Made the mistake of having my racquet restrung at tennis club with tennis racquet string. Realized this was a serious mistake on first outing. Sent to RacquetWorld to restring with Python Atlas Racquetball Racquet String. What a night and day difference! Very satified with string. Racquetworld Service was Excellent! High quality restringing. Care and craftmanship apparent even in replacement tape on rim. Had racquet back sooner than promised. Will only use them in future."

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