"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
"My order was filled accurately, delivered timely, and I was pleased with the racquet and other RQB items I ordered."
"I thought, incorrectly, that FedEx and not delivered my pkg from RWorld even though tracking showed it was delivered. RWorld was very understanding and helpful in tracking the pkg and ensuring that amends would be made. Of course, I found the pkg later, but was very impressed with the help and commitment to my satisfaction that RWorld showed."
"I sent two racquets in for restringing and they came back five days later, including a weekend, all done.
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"Demoed a couple of racquets. Really liked one, Head Liquid Metal 170. Placed an order before I even returned the demos. Couldn't find my demo code for my $10 off. Called them and they straightened it up (I had lost the email - my fault.)
New racquet came so fast I double checked to make sure I hadn't paid for faster shipping.
Definitely my source for any racquetball needs in the future."
"One of the best on-line buying experiences I have had. These people know how to do it right. Had i not known better I would have thought this was a local store in my neighborhood dealing with a long time customer. I purchased my items on line and one was out of stock. I was contacted asking if i would like my other items shipped . I said no I could wait no rush. Latter that day the customer service rep i was dealing with called me said he spoke with his manager and they expected the out of stock product Monday.
Monday got an email stock was in and would be shopped that day. Two days later had all my products, and actually only 1 day than i had anticipated when i made the original purchase.
Being able to talk to real people who have or get answers and return calls from an on line purchase is exceptional in my book "
"Had 2 different racquets strung at 2 different times.
excellent service with both racquets with stringing and shipping.
Phone conversation about the process to get information was
excellent and very beneficial.
"
"excellent the package that come the racquet.."
"They had the best price, fast shipping. I got just what I wanted. "
"What I ordered was delivered promptly."
"So far I have purchased twice from this company and I must say each time the results were the same, fast and easy. The prices are competitive and delivery time is quick and safe. My view is that this store should be your store of choice."
"Got exactly what I wanted. Definitely will order from again"
"Fast, best price, quality product"
"I had ordered a case of Python Red RQ Balls which turned out to be not very lively as advertised. A simple phone call to RW and they replaced the case with a new case of Penn Ultra Blue Balls, and paid for the return shipping. This transaction demonstrated that they integrity and have made me a customer for life."
"all was handled quick and efficient"
"............................the best."