ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.06/5
Customer service:
3.97/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
4/5

2019-12-11

I got what I ordered

"It is frustrating that retail sporting good stores do no sell high quality racketball equipment. I like what RacquetWorld.com has available, and their prompt shipping"


Verified
5/5

2019-12-09

Fast and efficient service.

"I sent townrackets to be resting and they were done within 8 days. Great products a d materials. "

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2019-12-07

Happy

"Ordered, received what I ordered, am happy. That’s the way it should work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-12-06

Fast turnaround

"Fast turn around but no coupons for restring"


Verified
5/5

2019-12-06

Fast and free

"I got everything I ordered on time and in perfect condition. "


Verified
5/5

2019-12-06

As usual, top service

"I am always confident with my purchases, cause I know that I will get top quality merchandise in a very short time. So happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-04

Great Shoe buying experience

"Staff very helpful. When first pr just didn’t fit, got good advice on different options. Return first or for credit was easy. Next pair fit great."


Verified
5/5

2019-12-02

Great service

"I know the shoe that fits and once again Racquet World made it happen seamlessly at the right price. Much easier than searching and buying via Amazon."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-11-29

St

"Strings on racquet I received are weak keep separating in the center"


Verified
5/5

2019-11-28

Quick and easy purchase

"Quick and easy purchase. Will shop here again soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-27

No No No Yes

"No shipping
No tax
No hassle
And yes to honoring a code I forgot to include.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-27

Not so good

"Second pair of shoes I’ve had go bad not sure what’s going on with Head racketball shoe but you would expect they would last more then a few months. Ordered another pair different name brand but looked the same as the Heads and the size 12 was too small I’m an 11.5 for years? Ordered a new backpack bag also my Racquets (2) would not fit. Sent it all back and it cost me $10 for the return. Had free shipping my way. going to a real store next where I can try things out before buying. Shipping and delivery and returns just don’t work for me. Other then that all was fine I got a credit notice a week later so all is good thanks "

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-11-27

Racket return

"Excellent service. Prompt too"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-26

Perfect

"Delivered as promised with the extras I ordered. I'll return for my next racquet as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-11-26

B Frazier STL Racquetball

"Excellent service, high quality products great delivery time!"