"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
"great! keep it up! easy to order and fast on shipping "
"I was satisfied with the website and selection. My only complaint is that the freight charge was too high. $13 for a small, light package was too much."
"had to exchange some shoes-handled efficiently."
"Fast delivery and exactly as ordered"
"I’ve played racquetball for 45 years and have ordered many times from RacquetWorld. They always exceed expectations for service and quality products. "
"I've ordered a large number of products lately, shoes, racquets, gloves, balls, bag and more. Everything shipped promptly and the shoes I ordered were just a little small but the return process was very simple and I had the right size shoe back in no time at all. I'd like to give a shout out to Donnie in Customer Service as he continues to go above and beyond to make sure your experience is great."
"Raquetworld is the "real deal". The deliver quality products and services with pleasant, professional customer service. Good deals too!!"
"Have always had great experiences with the company, all products are shipped, packaged and delivered on time."
"Excellent service. Fast shipping! Called them and actually talked to a person!!!!
Very nice!!!"
"Well done. I knew exactly what I was looking for and they delivered exactly as promised. "
"My shoes ran small and my normal size didn't fit but the return / exchange policy makes th econsumer pay for shipping both ways. This is not competitive with other online companies where returns and exchange shipping are free. I probably won't buy shoes again from them."
"Good racquet. Good price. Thanks "
"At first there was a problem with my order. But, RacquetWorld's customer service department sent me an email; and everything was good! Thank you RacquetWorld.com!"
"The reviews and details about the shoes was particularly helpful; I wasn't sure what size Python shoe and the size up is right on. My foot size is between two so it is always a concern. I was concerned selecting up would be too much but it was not, half up was right on.
The bonus items that were offered as incentive were what I needed which helped, makes the decision even easier.
All came quickly and without issue. It's all good!
"
"I needed stuff for my equipment
They sent me what I ordered
Came on time and was right!"
A rep from RacquetWorld.com, RacquetWorld.com, has responded:
“We looked into this order and this order and the customer is correct that they chose the FedEx Ground method which was more expensive. For every order we do offer a shipping saver option for $8.75 which takes 1-2 days more to get there but can save the customer a little money. We apologize to this customer if they might have missed that option and appreciate their order and support”