Product & services pricing
4.17/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.19/5
Customer service:
4.00/5
Return/Replacement policy:
3.94/5
Featured Review


ResellerRatings
Verified
5/5

2019-04-25

Everything requested was as viewed and was delivered on time. No surprises ...

"Great "


ResellerRatings
Verified
5/5

2019-04-24

New racquetball experience

"Great advice and excellent demo program. Will purchase new racquetball racquet this week from racquetworld.com."


ResellerRatings
Verified
5/5

2019-04-23

satisified customer

"Highly recommend site if looking racquet ball gear"


Verified
5/5

2019-04-16

The pro's!

"Needed 2 racquets restrung. Online work order request was a breeze and simple to fill out. Approximately 7 days for turnaround.EXCELLENT!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-15

Great people to do business with!

"They helped with my selection and got it to me quicker than I though possible. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-14

fast service

"great! keep it up! easy to order and fast on shipping "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-04-13

RAQUETBALL STRINGS

"I was satisfied with the website and selection. My only complaint is that the freight charge was too high. $13 for a small, light package was too much."

Overall product shipping and delivery process

Rep reply posted 2019-04-15
A rep from RacquetWorld.com, RacquetWorld.com, has responded:

“We looked into this order and this order and the customer is correct that they chose the FedEx Ground method which was more expensive. For every order we do offer a shipping saver option for $8.75 which takes 1-2 days more to get there but can save the customer a little money. We apologize to this customer if they might have missed that option and appreciate their order and support”


Verified
5/5

2019-04-12

excellant

"had to exchange some shoes-handled efficiently."


Verified
5/5

2019-04-12

Fast delivery and exactly as ordered

"Fast delivery and exactly as ordered"


Verified
5/5

2019-04-11

Always a good experience

"I’ve played racquetball for 45 years and have ordered many times from RacquetWorld. They always exceed expectations for service and quality products. "


Verified
5/5

2019-04-11

Top Notch Service and Products

"I've ordered a large number of products lately, shoes, racquets, gloves, balls, bag and more. Everything shipped promptly and the shoes I ordered were just a little small but the return process was very simple and I had the right size shoe back in no time at all. I'd like to give a shout out to Donnie in Customer Service as he continues to go above and beyond to make sure your experience is great."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

TOP Notch

"Raquetworld is the "real deal". The deliver quality products and services with pleasant, professional customer service. Good deals too!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Awesome

"Have always had great experiences with the company, all products are shipped, packaged and delivered on time."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-08

Great customer service and products!!!

"Excellent service. Fast shipping! Called them and actually talked to a person!!!!

Very nice!!!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-07

Everything went perfectly

"Well done. I knew exactly what I was looking for and they delivered exactly as promised. "