"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
"Excellent service and quick delivery."
"Demo program worked well. I was disappointed in the 2 top of the line e force racquets. Not as good as I expected. "
"Fast shipping! Great racquet!!! Would highly recommend. Thanks"
"Fast and easy ! Have ordered before
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"Accidentally ordered the wrong gloves and they corrected my mistake and shipped the right ones super quick. Will definitely order from them again"
"Not much to say except ordering was very easy and we are happy with the product. Thank you!"
"Sales rep. was courteous & professional. Mchs. was delivered when promised. Great experience. Will buy from them again. "
"Got my new shoes in record time... "
"The paint applied on the strings to make the e-force insignia was wet and got all over my gym clothes in my gym bag."
"Exactly what I wanted at a good price"
"In this day and age, great customer service is becoming rarer and rarer. Well, the folks at RacquetWorld are happy to take the necessary time to help out. And, what the customer receives is exactly what s/he was expecting--a high-quality product that arrives in short order. HIGHLY RECOMMENDED!!"
"I played a gal who had this racquet and she let me try it! After I got home I immediately ordered the same racquet and love it! It arrived within two days with the free glove. The only thing I think they could do is to throw in a free case instead!"
"I ordered a glove for a friend and even though my order showed that it had been delivered, I could not find it. I contacted RacketWorld and they resent the order immediately. I was truly impressed. My friend loved the quality and design of the glove.
2 days ago as I was clearing away the remainder of the holiday clutter I found the original package that was delivered by the USPS, but misplaced by someone in my home. I made a quick call and it's back on it's way to RacketWorld. Great products and customer service!!!"
"Paid extra for next day shipping and still did not receive the racquet in time for Christmas. "
"Excellent overall experience. "
A rep from RacquetWorld.com, RacquetWorld.com, has responded:
“We apologize to this customer. After looking into the situation this customer ordered on Friday 12/21 after our cutoff time to get orders out the same day and FedEx had already left. We ship the same day if anything is ordered by 3PM Eastern time. If it was ordered before 3PM Eastern it would have arrived on Monday 12/24. We truly appreciate this customers support and apologize that they thought they were getting in time for Christmas.”