"I had a question a out shipping and the arrival of my radio. The question was promptly and accurately answered"
" I had a problem with one of the Baofeng UV-5Rs that I had purchased upon arrival, it had a slight defect. I addressed my concerns to Ms.Vevina and that following business day. she had created a new purchase order and shipped me out an entirely new package. Not just the one piece that I had needed, but the whole thing! Absolutely AMAZING customer service. I will absolutely continue doing business with this company and I applaud them for hiring persons who are actually compassionate about their customers! Thank you guys so much!"
"Radioddity=Best service,fastest service,all real.Very kindly people and friendly,they replace me the wrong radio.With big knowledge near to customers.All very fast. I am very pleased and satisfied with Radioddity. All my products radio amateur will be Radioddity. Many thanks Vevina Radioddity..!!! Congratulations! ! ! ! !"
"Very good support and good communication. "
"Ordered two Baofeng UV5R+ radios. Both worked flawlessly. However, one of the chargers was inoperable. I emailed the CS staff and Vevina quickly replied that she was sending a replacement. Now all is well. Radioddity’s service is second-to-none!"
"Well built and easy to use. Programming with the downloaded software was a breeze."
"Provided outstanding customer support. Friendly and professional assistance. Replaced a defective radio at no charge. Assisted in programming my radio. Highly recommend this company.
Lewis
Petaluma CA"
"Everything goes very smooth. Issues are resolved quickly in professional manner. I can only suggest it. "
"Got a great deal on a Xiegu G90, but there was a hardware issue with it. The customer support made the deal even better, Vevina was quick to respond and was able to facilitate a return and replacement with no issues. I will definitely be doing more business with them in the future."
"My radios were delivered very quickly and were well packaged against breakage. The radios are exactly as described and work well. Price was excellent. I am completely satisfied!"
"Radioddity offers excellent customer support. I had a problem, contacted them, response was very fast and I could not have been more pleased with the return time on my issue. Class A!"
"I am a big fan of DMR and I bought a GD-77 for the second time (sold the first one) mainly because of Roger Clark's OPENGD77 firmware which adds a lot of features and makes programming the code plug much easier. Radioddity seems to have great product support and even followed up with me to make sure the radio arrived safely and worked out of the box."
"I purchased the radio from Amazon, but wanted additional accessories. When I contacted customer service, the always reply promptly in one day. Radio is amazing! Works much better than anticipated for the money."
"I experienced a problem with my radio. Vevina was extremely helpful in getting the issue resolved and recommended an alternative to the product that I purchased. I am very happy with my purchase and experience with Radioddity."
"still programming just got.Im keeping radio but disappointe that its a Baofeng not radioddity as sted.Baofeng makes many highpowered 10,15,20 watt hts didn't want baofeng so we will see what happens should have usa customer service number in deleaware where Sain LLC located response somewhat slow also. ialso got just 5& discount I tem bought chincy!!by the I tried to get 10 off never worked!!"