"I purchased a Satlink 6916, order handled fast, arrived as promised. I had a technical problem and Radioddity were very supportive in sorting it out very promptly."
"I'm new to DMR but in my opinion, this radio gives you a lot of band for the buck. Yes, DMR is complicated to the newbie. Yes, the programming of the radio takes a little time to get used to. But this is true of learning to walk. More and more exposure to the GD-77 and amateurs who have experience with it eases you into its operation and enjoyability.
Mine arrived with a defective charger, but an email to support saw my new charger arrive within three days. I'd recommend this radio to other amateurs on a cost basis alone; analog, digital, dual-band all rolled into one for the price of dinner with the Mrs.."
"I have experience with two shipments from RADIODDITY. Both orders handled quickly, rigs arrived to specs, well packed and fully functional. Sometimes offers really interesting discounts. Support responsive and keen to help - experience comes from support with DHL custom clearance problem. "
"Fantastic after sales service . Great to deal with company that stands behind their product
Thanks
Len"
"I bought a two pack of GD-77 HTs in October. One worked quickly right out of the box, but I had problems with the other one. I thought I was improperly setting up my codeplug but after working on it for weeks (literally) it turned out I had a defective unit. I contacted Customer Support and their rep Alisa was of great help in getting my unit replaced. I received it yesterday and after upgrading the firmware to the latest stable release I loaded a known-good codeplug and tested it today. I'm happy to say it worked first time pressing the PTT.
Overall I'm very satisfied with the rigs, and especially with my CSR Alisa. She was very professional answering my request and in replacing the defective unit.
Well done!"
"recent firmware and software updates have enhanced the features available in this radio and it clear that the manufacturer is listening to its customers. Expect further enhancements in future.
This radio is becoming popular in the DMR scene in New Zealand after some of the early wrinkles were sorted. It represents great value for money and would be a great starter radio for any aspiring amateur radio.
I spend quite a time in the bush in the South Island of NZ and am looking forward to see how this radio stands up to harsh physical conditions as well as some radio communications challenges. Had a query about the CPS and this was answered within 15 minutes. Very good service."
"My radio came in about the time I expected, as ordered, free shipping (to Canada!). A problem developed after a couple of months and Radioddity conversed efficiently by e-mail. There was a bit of back-and-forth to figure out what to do; I ended up having to suggest a suitable replacement part, but once they agreed to send it, it came in a month, which I think is fair for a free-shipping bottom-priced overseas seller. They are certainly a seller I'd use again."
"I ordered 2 Baofeng GT-3TP radios. One of the batteries was bad upon arrival. Radioddity.com quickly sent a replacement battery. I was very impressed with the quick service."
"Ho inviato una richiesta di assistenza al supporto tecnico di Radioddity per l'aggiornamento firmware di una radio Baofeng ed il servizio è stato cortese, veloce nella fornitura del software e del Key value.
Grazie ancora...sono sicuro che utilizzerò nuovamente il sito Radioddity.
"
"I was initially unable to do a read/write on my new Tytera MD-390. Radioddity's customer support always responded promptly with helpful information and ultimately they sent me a new cable along with a link to a successfully installed driver. Radioddity offers strong customer support and, based on my experience, will work to ensure the customer is satisfied."
" Great radio, took it camping and reached repeaters when cell phone wouldn't, I would buy again!!!
"
"I ordered an two way radio upgrade. Service is fast and communication is good."
"Fast service and had everything I needed."
"Radioddity is an easy site to navigate, and has all the downloads you need to support the products. Shipping was very fast."
"I ordered an two way radio upgrade and they were prompt on sending the software via email, but the problem is: I have to send the back a CPU ID # and then they will send me a Code so I can finish the upgrade.
Over 52 hrs and still nothing. No reply to another email I sent and no reply to a Facebook message I sent.
So now I own a two way radio that can only be used as a paper weight until the send me the code I need to finish up the upgrade.
Up-Date 05-19-17 : I error-ed on the Invoice # and purchase date I placed on this entry and have now up-dated it.
I have received a reply back from Radioddity today, after posting this review.
They stated they had no record of my order.
I sent them my order # and also a screen shot of the order confirmation.
Now back to the waiting.
Up-Date 05-26-17: Issue resolved. Thank You ResellerRatings.com for your assistance.
This customer of Raddioddity will think long and hard before he purchases from them again.
"
A rep from Radioddity.com, Radioddity, has responded:
“Thank you for your suggestions. We are very sorry about all the inconvinience. We will commucate with the supplier and work together to deliver a faster and better service. If you have any question, please feel free to contact us on support@radioddity.com.
Best regards
Customer Service”