"I called and got assistance with ordering a tonneau cover for my 2025 truck. The website had an issue with the applicability of the products on the 2025 Tundra. The sales associate helped me find a Gator FX3 cover that fit my truck. The only issue I have is that the cover is a little long for my truck. I have to have it hanging off the front of the bed to allow the tailgate to shut properly and allow the rear of the side rails to sit down on the bed sides. I did call customer service and someone walked me through the install and suggested I move the cover forward to alleviate the poor fit at the rear. I have done that and it fits pretty good at the rear, but I wish it was about 3/4" shorter to fit right on both ends."
"I was looking for a roll up bed cover for my husband's 2001 Chevy Silverado, but because of the age of our truck, I was having a difficult time. I came across Real Truck on my computer and I called to see if they carried it in stock. They did! I needed this as I was giving it to my husband for Christmas. I called and spoke to Rudy and asked all my questions and he was so helpful. He even told me about a better product that was on sale! So far, I am impressed with the customer service I received and can't wait to give this to my hubby for Christmas."
"Fast service, good product and excellent help!8"
"Responses were quick and accurate. Agent professional and very helpful."
"Got help on some rims. Very helpful and got me hooked up. "
"The lady that chatted with me was a great help. She answered all my questions. Always have a great experience with Realtruck and good prices on their products. "
"Great experience purchasing a Backflip MX4 tonneau cover for my 2025 Ram Limited.
Was helped by Courtney B. and couldn't ask for better or more help. She was patient with me and everything ran smoothly.
Was also impressed that she arranged for shipment same day that I ordered.
Well done."
"Many questions over multiple days, each response timely and complete"
"My questions were answered fast. Ordering was a breeze and they priced matched my items!! Would totally buy from real truck again! "
"super helpful, top level customer service! really appreciate it!"
"I sent a picture of part. They found exactly what it was. Everything worked out great. Could have lowered shipping cost a bit on a $5 part though."
"Amber was a great help. She was responsive to all my questions and provided useful product information that helped me finalize my purchase.
Thank you !
"
"Ordered a Ranger Raptor bed cover at 1:25 PM on Thursday and it was delivered to my front door in under 24 hours! Couldn’t ask for more."
"Zac was very responsive, professional, attentive, patient, asked the right questions, provided information (technical / cost), to arrive at a conclusion.
Also assured that the cover and lock would be installed according to the information I provided him.
Kudos to Zac
"
"Victor was great! very helpful and knowledgeable. Great experience. I will use Realtruck website again!"