"These guys know their stuff!"
"Awesome customer service . Our black horse steel tail light guards for dodge ram 2005 fit great. Some minor issues with fit but we're able to fix according to the instructions. Very hefty guards for our farm."
"Pros:
Very happy with RealTruck customer service.
Topper arrived in good condition.
They got my order correct.
It fits my 2020 Ram 2500 4x4 nicely.
Install was easy enough and quick enough.
It looks nice installed.
Cons:
There was no rubber gasket strip for the front of the bed. It was listed in the parts list, but not there.
The frame by the tailgate, rolled up, on both sides, making it hard to latch.
Once latched, it holds very well.
Overall, I'm very happy, with my RealTruck experience and product.
Received 12/05/2024
Gator EFX Hard Fold Tonneau Cover
Part #: GUC-GC34004"
"Excellent customer service. Extremely informing of all products I can’t thank you enough to still be able to place a phone call and make a purchase versus online. I hope Real Truck continues to maintain phone sales. I would like to personally thanks Cedric. He was fantastic."
"Associate was very knowledgeable of product that I needed. Very professional and courteous."
"I placed an order on 11/20/24 and was told I would get an email concerning shipping. I received an email confirming my order and payment, but have not received any other communication, and this is 11/25/24 at 9:26 pm. I spoke to a representative when I placed the order and did not anticipate such a slow response."
"Called i. to make sure the bed cover and accessories I was purchasing were a fit for my truck. Chris W. was helpful and put the order together for me and sent me the link to complete the purchase. Very happy with the service. "
"Sent my package wrong way across country, shipping label was destroyed so delivery was delayed 3 days, finally got to temple tx yesterday and delivery was today on Saturday then pushed out to Monday so I came to facility to pick up and no one will give me my package because of a 3 hour lunch break. I need my order 3 days ago. "
"I called and got assistance with ordering a tonneau cover for my 2025 truck. The website had an issue with the applicability of the products on the 2025 Tundra. The sales associate helped me find a Gator FX3 cover that fit my truck. The only issue I have is that the cover is a little long for my truck. I have to have it hanging off the front of the bed to allow the tailgate to shut properly and allow the rear of the side rails to sit down on the bed sides. I did call customer service and someone walked me through the install and suggested I move the cover forward to alleviate the poor fit at the rear. I have done that and it fits pretty good at the rear, but I wish it was about 3/4" shorter to fit right on both ends."
"I was looking for a roll up bed cover for my husband's 2001 Chevy Silverado, but because of the age of our truck, I was having a difficult time. I came across Real Truck on my computer and I called to see if they carried it in stock. They did! I needed this as I was giving it to my husband for Christmas. I called and spoke to Rudy and asked all my questions and he was so helpful. He even told me about a better product that was on sale! So far, I am impressed with the customer service I received and can't wait to give this to my hubby for Christmas."
"Fast service, good product and excellent help!8"
"Responses were quick and accurate. Agent professional and very helpful."
"Got help on some rims. Very helpful and got me hooked up. "
"The lady that chatted with me was a great help. She answered all my questions. Always have a great experience with Realtruck and good prices on their products. "
"Great experience purchasing a Backflip MX4 tonneau cover for my 2025 Ram Limited.
Was helped by Courtney B. and couldn't ask for better or more help. She was patient with me and everything ran smoothly.
Was also impressed that she arranged for shipment same day that I ordered.
Well done."