"The customer service rep was very knowledgeable, polite, and patient. I was able to get what I needed and more, while saving me money. Thanks!"
"Excellent shopping experience and help from the chat. I am looking forward to receiving the product!"
"Clear dialog and refinement of my shopping needs through expert information that provided in a timely way. Very pleased with the interactions and follow-up information that has been provided. While I have not yet received my order, the experience RealTruck has been impressive, especially Anne Z. sales advisor, a real gem."
"I "chatted" with Amber on 6/27/23 regarding aTruxedo ProX15 for my '23 Frontier Pro4X. Amber answered all questions regarding this purchase and after reviewing the answers I ordered same (receiving a $40.00 discount).
The Truxedo was shipped that afternoon and I received it on 6/30/23.
I installed the tonneau on my Frontier this morning (7/1/23). The fit is great.
Installation took me about 1 hour and 30 minutes (misread a couple of steps in the instructions).
My future purchases will be from Real Truck.
Thanks Amber and Real Truck.
Bill"
"Wasn't really sure of what I wanted except affordability. Chatted online with ThomasH and he provided valuable information for me to make a decision. I wanted the pickup bed to be able to have max bed room available for hauling large items for the wife (furniture). Did not want to have to take a hard cover off and put it back on each time the wife decided she needed something hauled. A roll up soft cover was the best option for my needs. Made the purchase Friday AM and had the GTR-55403 mounted on the truck early Sunday afternoon. Very quick shipping from Indiana to Va. The Utili-Track mounting option and instructions made it a breeze to install. Highly recommend RealTruck.com and the GTR-55403."
"Very knowledgeable sales staff, quick shipping, will definitely shop here again. "
"Inquired on chat about any active discount codes. Agent Kevin helped me with order and saved me 5%! "
"Was sent out that day and received it in less than 48 hrs. So far so good. Would like to see after it rains. "
"These people will lie continue to lie and try to keep your money. It’s a joke. They are rip off merchants don’t risk jt! "
"I am in the process of purchasing a new truck and I want/need a folding tonneau cover. The live chat function on the website made it fast and simple to have all my questions answered. After deciding on the speicif cover I wanted, the rep on the chat with me processed the order and sent me a digital invoice. I logged onto the secure link, filled in shipping and payment info...done...within 24 hours I received a notice that my cover was being shipped. Should have the cover in 3-5 business days. Thank you Real Truck!"
"I had an issue with shipping damage and customer service handled it quickly with multiple options. "
"Had a great experience on the phone with customer service rep. He explained every about the product I needed. I explained that I needed it delivered before I went out of town. Was assured that this would not be a problem. After I received my shipping notification, the delivery date was 2 days after I was to leave town. I called to see if this could be expidited I was told it was already in transit and there was nothing they could do. Had I known this up front, I would have not ordered. Now I have to spend the day trying to find the part stocked locally so I can have it for my trip. Just need to be upfront and not promise something out of their control."
"Great service and great product! Ordered on a Friday morning and received it Saturday afternoon. First impressions are extremely important and Real Truck did not disappoint! Will definitely be a repeat customer."
"Needed a part asap.. paid for overnight shipping but Real Truck didn’t select overnight when shipping the package. Had to purchase a costly alternative at the last minute locally.. they said they had no other options. Frustrated "
"Customer service was a huge help finding the exact product I needed based on my spec requirements. All I had to go on was a description of what I was looking to do and the make/model of my vehicle, and somehow they were able to figure it out from there. Great job!"