"The customer service department was extremely helpful! I needed a tonneau on short notice to protect my cargo on a trip. The one I initially selected would have arrived the day I was leaving so they found me a comparable one in style and price that was delivered in plenty of time. I ordered it on a Saturday, and received on Thursday!"
"I was very pleased with the knowledge and assistance from Julie B. She was able to answer all my questions and ship the item I needed right away. Thanks again Julie. "
"Wasn’t sent the email after ordering have to call to check up on my order only "
"Customer service is top notch very helpful and explained everything in a way that made me feel comfortable. "
"Product is as described.
Problem with install...because I was sent product for 2017 Honda Ridgline...ordered for 2023 Honda Ridgline...
Needed a TORX 50 driver...was not supplied this $1.00 bit...had to buy a kit for $10 that included this bit..very poor service that this very small part was not included...slowed my install by 3 days!"
"Called to place my order for a tonneau cover. Very professional, knowledgeable, patient, and courteous. Order was placed and fit my truck as advertised."
"I needed a Tonneau cover for my Ford F150. I worked with Amber in the Chat box and she made suggestions, gave me product descriptions and a competitive price. Working with Real Truck is super easy. Thanks"
"Being my first experience, it went flawlessly. The associates were friendly, courteous, knowledgeable & helpful. I researched YouTube for 5 weeks waiting for my 2023 Tacoma SR to arrive at my dealership & all references to RealTruck positive. The BAK Revolver X4s Tonneau cover & accessories were highly recommended."
"Awesome parts & service."
"ORDERED WHEELS ONLINE AND LUG NUTS, CALLED AT 630 IN THE MORNING AND LEFT VOICE MAIL TO CHECK LUG NUT FITMENT, HE RETURNED CALL BY 7:00 AM! I HAD ORDERED THE WRONG LUG NUTS AND THE WRONG OFFSET WHEELS. HE CORRECTED THE PROBLEM AND CANCELLED THE WRONG ORDER, AND GOT THE CORRECT ONES ORDERED. I RECIEVED THE WHEELS THE NEXT DAY. AMAZING CUSTOMER SERVICE AND SHIPPING!!!"
"Real Truck went over the top to help me
Thank for your help"
"Great service., fast shipping, excellent quality product "
"Chat with the Agent to get the recommendation on what product to buy to fit my 2023 Nissan Frontier Bed Cover.
Ease if installation and water leaking concern.
Agent offer 5% discount when I place the order thru the Chat session. (Payment process were separate and secured)
Shipping was FAST ! I am Surprise order on 5/30/23 the Package was delivered on 6/1/23
The installation would went a lot smoother if the Bracket Clamp was 1/4 in shorter. Have to spent extra time to get it in since my Truck comes with Factory install Rail.
"
"Great product super-fast shipping and most of all great price."
"Your rep ordered wrong t cover called back 2min. Later when email me receipt. Said had to pay for it again $2000.00 for Your mistake could not refund one you ordered wrong with right one that’s bs will tell everyone I know to never do business with you your website says call the experts clearly not "