ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.87/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
5/5

2023-06-09

I was " in shock"

"Awesome parts & service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-08

JEREMY WAS THE BOMB

"ORDERED WHEELS ONLINE AND LUG NUTS, CALLED AT 630 IN THE MORNING AND LEFT VOICE MAIL TO CHECK LUG NUT FITMENT, HE RETURNED CALL BY 7:00 AM! I HAD ORDERED THE WRONG LUG NUTS AND THE WRONG OFFSET WHEELS. HE CORRECTED THE PROBLEM AND CANCELLED THE WRONG ORDER, AND GOT THE CORRECT ONES ORDERED. I RECIEVED THE WHEELS THE NEXT DAY. AMAZING CUSTOMER SERVICE AND SHIPPING!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-03

Awesome help

"Real Truck went over the top to help me
Thank for your help
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-02

Great service

"Great service., fast shipping, excellent quality product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-06-01

The process to Purchase the recommended Product is Excellent

"Chat with the Agent to get the recommendation on what product to buy to fit my 2023 Nissan Frontier Bed Cover.
Ease if installation and water leaking concern.
Agent offer 5% discount when I place the order thru the Chat session. (Payment process were separate and secured)

Shipping was FAST ! I am Surprise order on 5/30/23 the Package was delivered on 6/1/23
The installation would went a lot smoother if the Bracket Clamp was 1/4 in shorter. Have to spent extra time to get it in since my Truck comes with Factory install Rail.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-31

Great deal!

"Great product super-fast shipping and most of all great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-05-31

Terrible policy

"Your rep ordered wrong t cover called back 2min. Later when email me receipt. Said had to pay for it again $2000.00 for Your mistake could not refund one you ordered wrong with right one that’s bs will tell everyone I know to never do business with you your website says call the experts clearly not "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-05-30

Excellent Customer Service

"Daniel was very helpful with information that helped us decide on a hitch basket cargo carrier. Ordered it on Monday; it was delivered on Wednesday."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-23

Quality Customer Service!

"The customer service is unrivaled. Everyone is polite, knowledgeable, and attentive to your wants and needs. Items ordered were shipped without delay and arrived in less than a week later. I will definitely recommend them. And will place future purchases with them as a direct result of their treatment of me during and after my order.

Thanks RealTruck!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-22

Tonneau bed cover

"I ordered the Tonneau roll up bed cover on the 18th and received it on the 20th. Can’t do any better than that! Samantha assisted me with my online order and answered all my questions. I would definitely recommend this company to anyone. The product was just what I was looking for and very good quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-15

Terrific help

"Communicated by a chat. Received wonderful help from the person on the other end. She got me the right parts, and they fit perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-05-07

Twice they lied to me about being in stock and delivery date!!!!

"Nothing more needs said!!! I'm through with Real Truck!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-07

Great

"Robert was very helpful and knowledgeable on the tonneau cover I needed. I receiver the cover in 3 days. It’s on the truck and works great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-04

Really nice people

"Very knowledgeable super friendly, very fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-04

Excellent customer service

"Mini times 1A companies customer service department is needed. The service isn’t necessarily there. That isn’t the case with real truck. They were fantastic very responsive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges