Product & services pricing
3.68/5
Chance of future purchase:
4.06/5
Shipping & packaging:
4.10/5
Customer service:
4.39/5
Return/Replacement policy:
4.25/5

ResellerRatings
Verified
5/5

2023-07-24

Ram 1509

"The running boards came in near perfect condition (slight scratch on corner little spray paint covered). Install was easy received in three days after ordering. Real truck was excellent to deal with. Plus free shipping !!. Thanks "


ResellerRatings
Verified
5/5

2023-07-24

Fast and accurate.

"The shipping was fast and accurate, not my first purchase have always been happy with this business."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2023-07-24

"Called RealTruck on some Luverne steps. Ended up the brackets for one was unavailable and they credit me back right away. Within 24 hours, the representative got ahold of me to let me know she had that part in another warehouse that she could reorder and ship it to me. They were very attentative, quick shipping, and timely customer service to resolve order issues."

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
3/5

2023-07-24

Not good description

"I was trying to get the complete hardware kit for my bakflip G2 I asked too many times to the agent if everything comes with that replacement kit and he or she said yes everything i need will be there and i just received my package and basically only few pieces comes with the kit and what i do really need from the kit didn’t come so that’s why I’m not happy with my order or customer service but anyways i will try to get what I really somewhere else. “Latch plates”"

Pricing of products and services
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Verified
5/5

2023-07-16

Perfect fit

"Easy purchase. Shipped installed and liking the new look to my truck"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-07-14

Really! NO MORE REVIEWS

"I did a very long detailed review of both of my purchases and having to call for invoices all to be deleted at the end since it was at after writing the review, I had to sign in and after signing in...all was gone!
TELL THE PERSON TO SIGN IN TO THEIR ACCOUNT BEFORE WASTING TIME.
Guarantee, IF I PURCHASE anything from your company again; and I am not saying I will or won't, I can say for sure, I will delete any review email and NEVER fill one out again.
"


Verified
1/5

2023-07-13

Retrax Tonneau Cover

"Product quality is not what expected

The drain tubes are connected by cheap plastic push ins. And don’t stay connected
Very disappointing for the most expensive cover on the market.
"

Likelihood of customers making future purchases
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Verified
5/5

2023-07-13

Great Experience

"Agent was very attentive and was able to provide me with an product that I could afford. They also provided me a contact for future questions/purchases. "

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2023-07-12

Excellent customer service.

"Excellent and responsive customer service and support. Highly recommend "

Pricing of products and services
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Product Returns/Refunds/Exchanges

1/5

2023-07-12

Stay Away!

"I ordered a tonneaou cover after a week it finally showd up then hardware was missing to be able to clamp the rails to the box of my pickup. I called to tell them about it they said they would overnight the missing parts then a day later they emaled saying they need serial number of the cover like the seiral number matters it's the same parts everyone gets when they order that cover. Now I have to tear it all back apart since I need to use my pickup tomorrow and can't use it without the cover clamped down to the box of my truck!"

Pricing of products and services
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Verified
5/5

2023-07-11

Excellent customer service

"Chris Rodman was very helpful, professional, courteous, and knowledgeable regarding my need with matching wheels I had purchased about a year ago. I wanted to purchase a fifth wheel for a spare and he made the process quick and painless! Also impressed with the quick shipping!"

Pricing of products and services
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Verified
5/5

2023-07-07

First class

"The customer service rep was very knowledgeable, polite, and patient. I was able to get what I needed and more, while saving me money. Thanks!"

Pricing of products and services
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Verified
5/5

2023-07-05

Great shopping experience.

"Excellent shopping experience and help from the chat. I am looking forward to receiving the product!"


Verified
5/5

2023-07-01

Great Customer Service & Easy Buying Experience

"Clear dialog and refinement of my shopping needs through expert information that provided in a timely way. Very pleased with the interactions and follow-up information that has been provided. While I have not yet received my order, the experience RealTruck has been impressive, especially Anne Z. sales advisor, a real gem."

Pricing of products and services
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Verified
5/5

2023-07-01

Truxedo ProX15

"I "chatted" with Amber on 6/27/23 regarding aTruxedo ProX15 for my '23 Frontier Pro4X. Amber answered all questions regarding this purchase and after reviewing the answers I ordered same (receiving a $40.00 discount).
The Truxedo was shipped that afternoon and I received it on 6/30/23.
I installed the tonneau on my Frontier this morning (7/1/23). The fit is great.
Installation took me about 1 hour and 30 minutes (misread a couple of steps in the instructions).
My future purchases will be from Real Truck.
Thanks Amber and Real Truck.
Bill
"

Pricing of products and services
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