"Your rep ordered wrong t cover called back 2min. Later when email me receipt. Said had to pay for it again $2000.00 for Your mistake could not refund one you ordered wrong with right one that’s bs will tell everyone I know to never do business with you your website says call the experts clearly not "
"Daniel was very helpful with information that helped us decide on a hitch basket cargo carrier. Ordered it on Monday; it was delivered on Wednesday."
"The customer service is unrivaled. Everyone is polite, knowledgeable, and attentive to your wants and needs. Items ordered were shipped without delay and arrived in less than a week later. I will definitely recommend them. And will place future purchases with them as a direct result of their treatment of me during and after my order.
Thanks RealTruck!"
"I ordered the Tonneau roll up bed cover on the 18th and received it on the 20th. Can’t do any better than that! Samantha assisted me with my online order and answered all my questions. I would definitely recommend this company to anyone. The product was just what I was looking for and very good quality. "
"Communicated by a chat. Received wonderful help from the person on the other end. She got me the right parts, and they fit perfectly."
"Nothing more needs said!!! I'm through with Real Truck!!!"
"Robert was very helpful and knowledgeable on the tonneau cover I needed. I receiver the cover in 3 days. It’s on the truck and works great."
"Very knowledgeable super friendly, very fast shipping"
"Mini times 1A companies customer service department is needed. The service isn’t necessarily there. That isn’t the case with real truck. They were fantastic very responsive."
"I had been looking for waterproof seat covers and every time I went to your site I was met with confusion. I would put in exactly what I was looking for and then everything else seemed to appear. I in fact went to several other sites but met with the same B.S. I finally contacted someone through Live Chat and they were able to find and direct me to what I was looking for. I would not do this again. A fair amount of the current population is not computer literate and your site does not take that into consideration."
"I have been looking for a hard cover for my vehicle. The lady I spoke with answered all my questions and I was sold."
"I placed an order for some seat covers and experienced a nightmare of B.S. Primarily due to a strange policy that requires you to cancel and reorder if there is an issue with the manufacturer. Their business model is to act in the capacity of a middle-man between consumer and manufacturer, they place the order hoping that the items are available. If not, they cancel your order and make you re-order. Well, 3 cancelations and 3 hours on the phone later and I still don't have my seat covers. So ask yourself if you have the patience to endure a transaction with Real Truck."
"Takarra was great to work with and was friendly and knowledgeable. Only giving four stars due to the quality of the gator trio hard folding tonneau cover. It’s an “ok” cover but it’s definitely not the same quality as a bak flip or others in that price range. It’s my third gator cover I’ve had over the years and the fit and finish is always just a B+. They always have some scratches and you always wish they fit better and didn’t leak quite as much. But for the price point they work, again a B+ quality. Not bad by any means but there are better options, they just come at a higher price point. Overall I’m happy though. "
"With all the options to choose from, I could NOT decide which one to purchase or the options I wanted to go with that would fit my towing needs. After a call to the company (which was hassle free to get to a representative) everything was cleared up and the representative had this part ordered and on its way! I really appreciate everything and they made it easy. Thank you!"
"Does not fit 2022 Honda passport trailsport "