"So I ordered a $3800 tire n rim package, 10 days later arriving by freight n packaged very well their was a damaged rim in a spot that could have only happened during mounting and balancing! I called Real Truck and sent pictures from the back of the freight truck! Very unknowable and unprofessional, wouldn’t come up with a fair solution so i refused the shipment! Real Truck called me back shortly after and wanted to work out a solution but said since I refused the shipment it was too late even though the delivery driver gave me his phone number just in case we worked something out! Buyer Beware the customer service n management ****!"
"I purchased a DBS-PKITDR578S22-T2 - Diablosport Trinity 2 Platinum Programmer for my 2022 Ram 1500 Laramie. I have purchased from Real Truck before and as usual, they were prompt and courteous with assisting me with ensuring I was buying the correct part, applying my veterans' discount and getting my order submitted. If you are looking for great prices and excellent customer service with buying your truck needs, Real Truck will get it done right. "
"I had a few questions about the accessories I wanted to order. I was able to get intouch with a rep that help customize an order for me and send a custom link to get it done. Shipping was really quick too! "
"Great company to deal with!!"
"I was looking for a bumper and delt directly with a agent. They answered all my questions and placed my order. They were very friendly and helpful. The best thing is my order showed up in 2 days. "
"My experience with the realtruck was above and beyond. With the help of the marketing agent mr chuck tulesca I went with his recommendation and went for it. I was very happy with the kit and the help of ms Courtney I was able to buy with confidence. Great people at realtruck was very helpful and great connections between seller and customer. Best part was it came the next day tho stated it’ll be arriving 3-5 business days. Once again thank you guys. Highly recommended realtruck 10/10"
"I wanted to get the tonneau cover before I left for vacation and RealTruck shipped it quickly. The rep made sure that we were getting the correct size. Everything went on the truck easily and fits great. "
"I called and talked to a representative ‘Christopher Dove’ at Real Truck about a tonneau cover for my new Colorado and after getting information on a few covers, I decided to get the Gator EFX hard fold. I received the cover in two days!!! Watched a few videos
on installation, took my time and installed in under two hours, including putting in the weather stripping for my tailgate!
Looks awesome, great product!
Thanks,
Paul "
"Mr Dove went above and beyond to make a sale offering alternatives and really narrowing down what I was looking for. I’m very happy with the service I received from him and he was very knowledgeable on the brand. "
"Victor was very helpful and gave me the information I needed and made purchasing the product easy and made sure it was the right fittment for my truck I will purchase from them again. Also the fast shipping is really nice."
"They claim to beat and price on same item. Have done exactly that twice! First time I called this time I used chat. I will be a customer for life. "
"Best prices on everything! I called to order directly and the sales rep gave me an even better discount on what was already the best deal I could find! Keep on doing what you're doing!"
"Ordered Tail Light Assembly. Great look and fit. The representative who helped me over the phone was awesome. "
"2019 chevy silverado ...the cover fits well...only problem is the two clamps at the cab side will not reach the two holes so i will cut the two clamp straps and put longer straps so the clamps will work...the straps are approx. 2 inches short"
"I spent $323 on a pair of their house brand (Ionic) running boards about 27 months ago. They were supposed to be "marine grade" stainless steel with a lifetime warranty but started to rust after only a couple months. Even using chrome polish didn't get all the rust off. I went to make a warranty claim and was told they aren't made anymore and the warranty is void, and to contact customer service to find another pair. I did so, and they only offered to give me $25 towards another set (from $260 to $235). Just a few days ago this same pair of boards was on sale for less than the "special price" they were offering. The representative was also very short with me and tried hard to get me off the phone when I stated my disappointment in their efforts to retain a customer. Beware if you ever order from them what kind of customer service you are getting."