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Product & services pricing
4.15/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.75/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
5/5

2022-11-17

Knowledgeable & Friendly

"Staff was easy to talk to and patient as I tried to figure out what I needed for my truck. He was also knowledgeable. "

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Verified
5/5

2022-11-14

great product

"Product is very easy to install, would definitely recommend. We only had a problem with the ordering, which was our error. We ordered 1, thinking it was a pair, but was only 1pc./1-side step. Had to re-order a 2nd one to get a pair. The price was much more for 2-separate pcs. than a pair. So we spoke with customer service and had everything cleared up and gave us a refund for the difference of 2-separate orders vs. 1-pair. "

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Verified
5/5

2022-11-15

Great customer service and speedy delivery.

"I lost a part during installation of my truck bed rails. They were quick to replace the part at a reasonable price. Thanks Real Truck!"

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Verified
5/5

2022-11-14

Very attentive knowledgeable staff

"Second purchase from them. Cant wait to install in my truck!"

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Verified
5/5

2022-11-14

Truck bed cover purchase

"Amber was very helpful in my purchase and made the process easy picking out what I needed and completing the order."

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Verified
1/5

2022-11-12

I ordered and then asked them to hold off on shipping.

"Instead they just went ahead and shipped it. Now it has to go right back to them. No one in CS returned my chat message either."

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Verified
5/5

2022-11-11

Great stuff

"In the site they have parts for older trucks like my 89. And the customer support was great. And I think it's great that the company is supporting discounts for active military and veterans."

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Verified
5/5

2022-11-11

Ranch Hand Grill guard

"So far, so good. Product arived undamaged and was easy to install... and it looks good. I was pleased that it doesn't interfere with the trucks lighting. The guard seems to be much more durable than the skimpy metal framework of the truck . Hopefuly it works as intended and stops the deer damage."

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Verified
5/5

2022-11-10

truck bed matt

"Ordered on line was connected with a representative who was very through and polite received xtra discount. Bed matt delivered in 3 days fit perfect. "

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Verified
5/5

2022-11-10

First rate!

"Super online buying experience! Easy and effective! Personally will use for all my truck component requirements. A+"

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Verified
4/5

2022-11-09

Order canceled

"...but! It went smoothly; not their fault."

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Verified
5/5

2022-11-09

Great Service!

"I had questions that were answered, communication via email. Fast processing and paid with ease. "

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Verified
5/5

2022-11-07

Great Experience!

"Got a great price on my Gator tonneau cover. And it arrived the next day!! It fit my new F150 perfectly and only took a few minutes to install!"

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Verified
5/5

2022-11-07

In stock and on time at a great price.

"I ordered a bed rug liner from Amazon 3 times and it never arrived. I found the same product at Real Truck and did a direct chat with a salesperson to confirm that it was the correct one for my truck. She ordered it for me and gave me a discount. I received my new bed rug liner in three days. Already installed and fits perfect. Excellent service and excellent products."

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Verified
5/5

2022-11-04

Always a pleasure to deal with!

"Chelsea Dellinger was super helpful, understanding, and always very quick to reply. Have always enjoyed dealing with RealTruck.com. I always reach out to them through the live chat for all my purchases."

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