"I ordered, great price, great tracking, showed up early!"
"You guys are great. Prices are very good. And shipping is super fast. "
"You have 2 outstanding Out standing people working for you.One is Bill on the week end and Tammy during the rest of the week.Helped me decide what to get. I'm in my mid seventy's and the way they treated me was outstanding. And as for product I's better then any store LA or Paso Robles. There is a market for GREAT GEAR. I will buy from you again. Thank you John Belzel "
"Fantastic great service, and great tracing"
"The cover fits perfect and seals shut in just a few minutes. Much better than I expected, I'm very pleased."
"Find a real engineer to do drawings & real mechanic to write install instructions & if they were FIRE THEM!! Because their pathetic,my grandchild could do better. After installing foot side rails by trial&error they look great & price was reasonable."
"very disappointed in their customer service. Ordered parts on 12/19, today is 12/27 and the parts still have not been shipped.
parts where to be shipped within 3 days. Sent emails and phone calls, but no answer either way. Going to refuse shipment when and if parts ever arrive and never shop here again. Rude-Rude-
Rude and unprofessional."
“Hello again - we so appreciate you giving the opportunity to make this right. I am glad to see that you are happy with the final outcome!”
"Ordering was easy. But processing is ridiculous, ordered on the 16th of December and they say five days to process. It's now the 26th of December and my order is still processing. When in fact the details says the ship date is the 23rd but it's still processing on the 26th. Called customer service and was fed a line that it leaves the manufacturer then to the warehouse then ships. She did say it would ship on the 23rd though which it didn't. The only reason I went with real truck is because they were the cheapest online. Well I guess it's true you get what you pay for. I'll never use them again. I'll shop with autoanything.com!!!!"
"Very Satisfied. Product arrived packaged perfectly. Installation went well according to instructions. Start to stop it took me 3 hours. I have never installed anything on a truck before. I would try again."
"The tonneau cover fits great-it got here faster than we even thought possible and the price was great."
"Real Truck did not come through. They were very slow in how long it would of taken to get my purchase and finally after 8 or so emails they finally gave me a ship date which would of been around a month from order date. I then found out the item would no be shipped because of a redesign by the mfg., for the item i ordered. Finally after all the BS i canceled my order. These people are a third party resale company and they only take the orders and collect your money. STAY AWAY FROM THIS COMPANY THEY REALLY SUCK TO DO BUSINESS WITH. I HAVE CONTACTED THE AUTHORITIES WITH MY COMPLAINT. NO GOOD!!!!"
“Dear Buyer- I am sorry to hear that the manufacturer cancelled your order because of a redesign. Without knowing the specifics, this usually happens when there is a safety issue with the product. Please give us a call, so that we can look into what the specific issue was with your item, we would be happy to look into a possible substitute for you, or give you some answers as to what may have happened with your item.”
"My averall experience was excellent. The price was right, the delivery was much faster than I expected, the bonus light bar I am trying to decide to put on the truck or not. Directions were concise and easy to follow. Only problem was getting the wife out to push down the bolts while I layed under the top to attach the bolts. One question, there were 3 or 4 small screws with the parts bag and I cannot figure out wheer they are supposed to go. All in all I think you do an excellent job. Thank You."
"I order a bakflip, tail gate lock and a wire harness. Even with ground shipping it was all here in 3-4 days. All in great shape and went on the truck in no time flat. They also sent me a free gift which to my surprise was a LED tailgate light. WOW I would and will shop here again. Both online and person to person help was outstanding. What are you wating for order now.
Steve/VA "
"The Raptor steps fit my 2011 Silverado perfectly and were an easy install.
RealTruck were very quick to ship and I would buy from them again, Thank You RealTruck for a problem free transaction.
Mike H"
"very pleased with customer service in locating my item faster than planned and how quick i recieved my order ."
A rep from RealTruck, rt_ratings, has responded:
“Thank you for letting us know about the issues you had with the drawings and installation instructions on this item. We have forwarded your concerns to the manufacturer, to see if they can improve them. We do appreciate your business - I will keep you posted as to what I find out.”