"Called BigBox and explained to them I needed a monstrous tv for my man cave explained to watch my sports and oh boy this monster is flawless! Ended up getting the 90LE657 and I am beyond happy with the television. Needed a sound system for it they had that for sale also a sharp soundbar it is also massive mounted perfectly below my tv and and the sound quality on it is out of this world. Will definitely be making another purchase real soon from BigBox!"

"After a long search on the web i stumbled upon Bigbox. At first i wasn't so sure who to purchase from and which tv to purchase I'm not to tech savvy. After weeks of comparing pricing Bigbox beat every single competitor and assured me i would receive my purchase before the new year. They even gave me the perfect television for my budget!

Their customer service was amazing they had tons of patients for me and took the time to get me exactly what i wanted They shipped my product the same day i gave them to go ahead with the purchase and they provided me with tracking the same day!


The delivery was superb as well they delivered the unit opened the box made sure it was undamaged and even allow me to test it. The tv the i ended up purchasing was a Un55Hu8700 the sound is outstanding and the picture quality is life like.

Thanks BigBox!!"

"This is my first purchase through BigBox! I was very pleased with my purchase. I ordered a 65HU9000 and got it in 4 business days as promised and couldn't be happier! Highly recommended!
"

"Delivery of the TV was as I expected. No complaints, even for large item."

"satisfied with service.. satisfied with T V..............."

"Great prices and very nice customer service with following up on the order. Delivery on time all as expected.
Will recommend the store"

"WORST experience. purchased a $4500 tv. promised a tracking number within 24hrs. called back in 48hrs. told i owed an additional 1200 dollars in shipping!!!!! BAIT AND SWITCH - will be reporting to the Internet fraud department BUYER BEWARE!!!!!!"

"Yep, I just had my first TERRIBLE EXPERIENCE HERE! I was ordering 2 90" Displays for my work and this site appeared to have the best price by $1,000 or so. Within the item description, and at checkout, it stated FREE SHIPPING. After I checked out and completed the purchase, hours later I get an amail showing a price of over $2500 higher than my checkout receipt. They ended up trying to charge me a freight charge of over $2500 - CLASSIC BAIT AND SWITCH - SAVE THE HASSLE AND DON'T WASTE YOUR TIME. "

"Yesterday I ordered a Samsung UN65H6350 online at their advertised price which stated that it included free white glove delivery. Today I received a call from a Big Box Superstar rep trying to sell me a much more expensive version of the TV that he claims has a longer warranty. The listing which for at least several weeks has clearly stated "USA model with full manufacturer's warranty" is blatant FALSE ADVERTISING (claimed was typo and that it would be fixed, but it still read the same). When I asked about taking the model I ordered I was given further excuses that it can't be shipped to a residence & would require shipping insurance even though their site confirmed the final total price to be charged on my card including shipping. If it was one issue, perhaps it would be forgivable, but when the warranty, delivery, and full cost is intentionally misrepresented, the public should be aware of how this merchant operates with intent to bait and switch or extract significantly higher prices from their customers... the public deserves to know.
BUYER BEWARE."

"Total con artists. Between this company and their shipper Manna, you'll deal with many phone calls, misinformation, lengthy hold times, promises to handle the order personally, rude CSRs, you name it.

Spend the extra 25% and earn back peace of mind. Well worth it. "

"I ordered a 65 inch Samsung from them, i emailed them several times about when i would receive my tv, and it took forever to get a response. then when I received my tv, i was suppose to receive a wall mount and 3d cable free of charge, i haven't received it, I have emailed then 5 times with no response.

update they were swamped due to holiday season I received everything I ordered.."

"the worst experience EVRY with A STORE. DO NOT BUY FROM THEM!!!! They bait and switch, they LIE and they don't honor their policies."

"Ordered a Samsung UN55HU8700 Ultra 4K HDTV with 3D 120 Hz and Curved Screen for $1559.99. I thought this was a fantastic deal and placed the order. Little did I realize that I was going to be a victim of a Bait and Switch tactic. Two days after the order was placed, a rep from the store contacted me to confirm the order. At that time this rep informs me that this order is meant for businesses and if I wanted the package for home than I would have to pay an additional $ 200. But I pleaded, that was what all the stores were offering. The only reason I was ordering from them was this great deal I found on their website. The rep kept insisting that I had not paid attention to the listing and that this TV would come without any of the features that they had listed. After a lot of arguing (and I have to talk to my supervisor) I decided to cancel the order. Was very angry that I was a victim of the oldest con in the book, the bait and switch"

"Super friendly service and ridiculously fast shipping. I ordered a 84" LG through the website and received it 3 days later!! The price was over $1000 cheaper than retail anywhere I looked that actually had it in stock. TV arrived in perfect condition which is saying a lot for a TV this size. They actually double boxed the TV with the retail box inside an outer box for added protection. I could not be happier with my purchase. Highly recommended. "

"Complete Scam. Whatever you are viewing or purchasing, there is a 0% chance you will receive the item as described for the price that's listed. Like other reviews have mentioned, I placed an order and then got an email a few days later saying I had to call an 800 number to "confirm the details regarding the model you ordered". When I called the number I was told that the item I ordered was a lesser "commercial model" that wouldn't have as good of a picture and lacked all the smart tv features. These are all the features that were listed on the page that I ordered from. The only way to get those features was to pay an additional $400.

When ordering from Big Box Superstore you will NOT get what you ordered, at the price you ordered. You may still get a deal, you may not. In my opinion, any business that is this dishonest is not worth dealing with."