"Realpalmtrees.com. Beautiful user-friendly website. But don't be fooled. On January 29, 2015 I ordered 2 small Foxtiail palms. The order was processed and they took my money. These were to be shipped to me in Vancouver, BC Canada, so they said they had to wait until temperatures were a bit warmer for shipping. Fine.
Then nothing. Emails got me nowhere and their full voice mail box was extremely annoying. Finally I got an email on June 5 from their Customer Service apologizing for not having followed through with the order. This person said they needed certain certificates to send to Canada, which they never said when they took my $300 and sent me a receipt for the order. The CS rep said " I will be forwarding this correspondence to my supervisor so that we may fulfill this order as soon as possible. I do apologize for the inconvenience and will sincerely do our best to make sure we make it up to you." As I said, that was June 5 and I have heard nothing else since.
I will do my best throughout the internet to warn people about companies like this."
"Don't buy from these guys ,they take your money and send you nothing!!!"