"There was an issue: we requested a sim card for i-phone, but got a regular one that does not fit, it looks like something is not 100 % under control in managing customer purchase "

"Very satisfied with the staff & service."

"customer service excelled. Sims seem to work fine. price is good."

"Rented 2 SIM cards for France. One worked fine - other was for Spain, which was very confusing as it partially worked. Gave up on phone support after waiting multiple times for over 5 minutes. Email support works fine. Company did send a replacement SIM card which worked fine. "

"Never received the product. Would not use them again. Took forever to receive the refund. Poor customer service."

"We loved our Rebelfone rental in Ireland. We were able to make reservations for dinner, change hotel dates, check train times and call family and friends in the US. It was inexpensive, the shipping was precise and the billing was easily handled. Thanks a lot."

"I will complete this survey after I use the card and return from Germany. Can you please resend the survey to me in June? Thanks."

"I have had the pleasure of making use of RebelFone on my overseas travels over the past several years. Their service is very customer-friendly, reliable and price-competitive. I would single out their impeccable customer service that includes a hotline where you can expect to have all your questions expertly answered by a live person - a far cry from the techno-zombies on most so-called corporate "customer service" lines to whom we have all become hostages."

"I have used other chip/phone rental services while traveling in Frace, and by far this is the best service I have ever used. When you try to place restaruant reservations in France it is common to reach an answering machine to leave a call back number. Having a local phone number is absolutely necessary in these situations. Coverage, usig the Orange cell network, was great even in fairly remote parts of the country. I am planning to use them again this fall in Italy and France."

"Somewhat disappointing overall. I used it a few times actually. In some countries, I didn't have any major problems. In China, it wouldn't work initially. It took me a couple of emails and phone calls to RebelFone, but they made it work after a couple of days.
You need to read their pricing information very carefully. It is actually quite expensive in Europe and other places. Also, my impression was that I did not use as many minutes, as I was charged for.
Last time, when I mailed the SIM card back to them, they said they didn't have it and threatened to charge me for it. After a few emails back and forth they did find it.
Overall, not really bad, but not a good deal and doesn't always work."

"great! It really made local communication capable and affordable. Only issue we had was that we were in the country and connection on the local carrier was spotty. The phones were perfect."

"After spending some time trying to figure out which place would be best to rent a SIM card from for international travel, I settled on RebelFone as the best option. Boy am I glad I did too. I used a total of about 30 minutes of talk time while in Ireland for a 2-week trip, and the whole thing was a fantastic experience. I had a good signal wherever I went throughout both the Republic of Ireland and the UK, and the prices were quick simply fantastic. My only complaint is that they sent me two bills, one for the SIM rental and the other for the minutes usage; combining these two bills in to one would have been better, but it's not really a big deal or even close to a deal breaker.

Shipping was a breeze, and the SIM card came in a nice little package with a booklet and easy to read instructions. All the proper codes and passwords were included, and setting it up in my GSM Nokia phone was a breeze. Customer service was very friendly and helpful when I had to call. I will DEFINITELY use RebelFone again on my next international trip!"

"I loved it !!! RebelFone USA - was very helpful and saved me lots of money. I will use RebelFone again."

"RebelFone was recommended by a colleague, we rented one for a trip to Italy. It arrived with plenty of time to spare, I bought the power adapter option, which gave me an easy, inexpensive way to plug in my laptop to the power outlets in Italy.

I was very pleased with the phone, it worked great for calls and texts, and really came in handy communicating with the rest of the group, calling home to the states, and making hotel reservations."

"The phone worked better than expected. Traveled through three different country's without any problems. Liked the convenience to call ahead to confirm hotel reservations or to secure a taxi. No problems with the phone, no need to call customer service."