"Good enough for 1000 pod ,
will buy again"
"I received a couple of shrimp that were DOA and you contacted me almost immediately. I am very impressed. I have ordered from you before and have had no problems with your service. Thank you!"
"Ordered two anenomes one bag had cloudy water after two days of trying to save it, it died. The rose anenomes is doing well and the pods are good. My third order and this is my first death. I filled out the form and took the pic of the anenomes. They confirmed that they received my stuff. Waiting to here back on what will be done."
"Wrong shipping date. Took to long to return email and voice mails. No one is ever in the office."
"Everything is alive and well
sometimes hard to get ahold of but always willing to help when you do."
"When I ordered my coral it said 5+ heads, i fot only 2 heads. I have not gotten an email or phone call. One of the heads has died and other one is dying.. very small heads too. "
"I got my delivery friday the 13th which was fine but one of the fish I ordered was dead. Almost a week later and the issue is not resolved. All I would like is a replacement fish. "
"Order arrived in a very reasonable time, considering our major airport is in the next town over 30 miles away, full order arrived alive and well, well packed for shipment"
"Two main corals I wanted were not shipped and "backorder" was written on ticket with remaining items shipped. No phone call or notice whatsoever, and I saw nothing on the website about it being a possibility. Maybe I missed it but I don't think so. Also no notice or idea at all when the other items will be shipped if it even happens. Website says my order is "completed" with no indication of backorders pending. I immediately emailed asking about it, and have received no response. If I had known that in fact not all items were available, despite the website showing otherwise, I would have delayed the entire order to be shipped at once, or cancelled it. To me being given some notice of this and a choice is just common courtesy."
"Received Tiger pistol shrimp, Candy Cane coral, Blueberry Gorgonian all in excellent condition!! On downfall with the order was that the Mandarin Goby arrived DOA. Customer service quickly issued me a credit. Best prices on the internet!! Will definitely continue buying from Reefs2go."
"I was always informed about my order. It came on time. It was packed very well and everything got here in good shape. I could not believe my order of copepods, there were tons of them and they were very active. Reefs2go was very generous on my order adding extra. I will definitely be ordering from them again and would tell my friends too as well. Top notch company."
"They are a very good company to order from and are prompt with answering emails. "
"Have made me pay more shipping for things that r not right "
"I've ordered from Reefs2go a couple of times the last month and I have been very pleased with my orders. The sponges are a great size, most mushrooms and zoas came with more heads than what I ordered, the brittle stars and horseshoes crabs have been in great shape. I would recommend them to anyone. The only problem I had was with one order I placed that was supposed to ship on a Thursday and I got an automated call saying the ship date was changed and it was difficult to get the new ship date. Other than that, service has been great!"
"Pods arrived with no DOA's. Small, medium and large, all kickin to get out of the bag ASAP! All my fish love them, both tropical and marine. Thanks Reefs2go. Always a great experience."