"Great experience it bolted up great "
"I'm sure it left the factory in perfect shape. When it showed up on my door, the box was trashed and the main hitch piece was dented on the edges. Given that the dented part is 1/2" plate steel, it looks like the box fell off of the truck going down the freeway. This is probably more on the delivery guys but I didn't order it from UPS, I ordered it from Reese."
"We received in a timely manner."
"Haven't installed it yet but it looks well built. Shipped very quickly. Well wrapped! "
"I ordered 2 universal hitches from them. I got an email a couple of days later stating "I am sorry to inform you we do not sell this hitch and have cancelled the order." Why was it available for sale on your site if you don't sell it? Why is it still available even after you sent me this message? "
"Have not received the hitch"
"Very fast shipping arrived 2 days early in good condition"
"Great yada yada yada yada"
"Everything was there and easy to install. I recommend that you put lock tight on the bolts. Wish they would have included it. Other than non-stop unwanted emails from them after your purchase great product"
"Hitch showed up earlier than expected. Perfect fit. Easy install."
"I spoke with an agent on which hitch I would need to fit my horse trailer not only was she helpful but she was very pleasant! My hitch showed up in just a couple days and was exactly what I needed. Thanks again! "
"Eighteen dollars for shipping 2 safety clips. Price of clips were very high also for what they are. "
"The bearing sets received were the wrong size. The packing slip stated the correct part#, but what was sent was wrong. "
"Fast, easy ordering and delivery. Product is well made. Have not used it yet, however, if it functions as well as it looks I'll be very happy."
"Emailed Customer Service on a Saturday night about 10 PM with a question concerning extending a Reese Goose Box 5th wheel hitch. Not expecting any response until at least Monday, I received an email at 8:30 AM Sunday morning with a link to the solution!! Excellent service!!"