"took 5 days, 20 min. to install"
" I purchased the wrong hitch."
"No problems, fast delivery. "
"Fit was excellent and product was shipped and received on time "
"Received the hitch in a very timely manner. What really sold me was the fact I had received a 10% off coupon prior to my purchase. I neglected to use it when I placed my order on line. I received a reminder from Reese a couple days later stating the coupon was still available. I responded to the Email and told them of my error, they honored it anyway and issued a refund, great customer service!"
"I ordered they delivered. Quick and painless and I’m happy with my purchase "
"Easy to use web ordering. Prompt delivery."
"ordering process was easy and the price was excellent . the fitment was spot on"
"I would suggest that the sales personal have a bit more technical knowledge than I was given."
"Bolts for the rear 3 bolt mount was to long needs shortened about an invh other than that works great
"
"I ordered a 4way trailer light harness for my CRV. The harness was exactly what I needed and cost about 25 bucks, but they charged 19 bucks to ship it. This item could have been mailed for under 6 bucks. I think they could do better and probably won't use them again for this type of purchase!"
"Great Experience, I will buy again. "
"Website easy to use/read. Product came when expected. Easy to install. Looks great! Works like it’s suppose to. Would buy from them again. "
"The Reese Hitches website is well laid-out, easy to navigate, and full of helpful information on their products. The ordering process went smoothly and the order was on its way and to my front doorstep in short order. And free shipping on a $99.00 and up purchase is great with the weight of all the parts involved. I will definitely buy again and highly recommend them."
"Very nice hitch, quick service. Will buy here again.This is the second hitch I have purchased here. I sold a trailer and the buyer didn’t have the correct hitch so I sold him mine. Bought another just like the first one."
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for your feedback!
After more than 60 years in this business, there are few companies that have more technical knowledge than our customer service team. Of course, our team has not been working here for the whole 60 years, so we provide product specific training to all of our staff monthly. When our customer service reps cannot answer a customer question, they have access to all of our manufacturers technical resources. If our team cannot answer your question, it is unlikely that anyone can.
The Customer Service Team”