"The safety tie downs fit perfectly in my Nissan Titan. "
"Real dirty job on an old rusty frame but went on fairly easy. Worked out alright."
"started installing my new hitch installed the quick brackets to my 2013 chevy Silverado it went well started with laying out the rails and after measuring several ways determined that the wrong rails was sent.
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"Showed up a day early, and great quality "
"Good quality and quick service "
"We thought the part was backordered, but received it in same week ordered. A sales guy communicated with us 3 times during the week (which was the week of 4th of July!!) with updates on the shipment. Who can top that!"
"Merchendise is top-rate and shipping is always immediate! If they sell it and you need it, buy it here!"
"Quick delivery. Easy install"
"Great fit perfectly an woekred perfectly as well took all of ten minutes"
"Equipment good. Instructions incomplete. Had to remove bumper to install. Otherwise, all good."
"Very easy to order parts and answer questions."
"I got what I ordered and it was delivered on time. The problem with Reese Hitches is that they are built so good I never have to get another one for this truck again! "
"The online experience and shipping was outstanding. Thought I was getting a Reese hitch but it ended up being a Drawtite. As far as a bolt in operation yes it was. One hour not hardly, more like two with help of two friends. Overall fitment was not impressed as for the service itself second to none."
"Hitch came in fast in great condition. I like the way that it is wrapped/packaged in a very practical and environmentally friendly packaging (although it was a bit odd looking when I first saw it at my front door, but after opening the package, I was very please that it came in perfect condition. Very glad your company is environmentally thoughtful.) It came with exact amount of needed hardware, so don't loose any. This is my first time installing any Hitch, it took me 2 hours from unpacking to finished cleaning. I got it for my 2017 Cherokee, the entire hitch came as a whole piece specifically made for my Cherokee, so its not a generic one hitch fit all (very glad). It fit exact to the mm of the spacing available and it was a hidden hitch, so all you'll see when done is the receiver. Will definitely recommend this seller and brand."
"They have a great product very happy with the product they're shipping sucks the way it was packaged in Tate very discouraging took 30 minutes to get it and wrap "
“Thanks for the feedback.
I am sorry that you were disappointed in the packaging or your product. The heavy cardboard, stretch wrap and tape combination is the best solution we have found to get these big, heavy products through the shipping system to our customers intact.
Please let us know if there is anything else we can do for you.
The Customer Service Team”
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for your complements on our service!
As you noticed, we are a re-seller of Reese and several other brands. We pride ourselves in providing the best products available in the market regardless of brand. In the case of the product you purchased, there is no longer a Reese branded version of this hitch. The Draw-Tite brand is manufactured by the same company as the Reese brand.
Thanks again
The Customer Service Team”