"was exactly as described , service was excellent, arrived sooner than expected! would order again from Reese hitches without question."
"Pretty cool stuff i am really impressed"
"Great service had the parts in 2 day's time. Would recommend to my friends"
"We ordered and the products were shipped immediately. Everything was delivered on the projected date."
"I order a hitch that would fit right into my Jeep Liberty it came in the mail on time and quick that was good he went to put it on and the bolts they sent were too big so now I'm going to have to go buy new bolts or have the wholes made bigger and have them tapped out.. with that being said it was supposed to fit my jeep right and it didn't and it makes me mad I'm going to have to spend more money getting bolts when I shouldn't have had too. "
"Fast delivery right product"
"I would prefer the load rating on the mount was stamped on the mount- decals go away. many trailer rentals will not rent if hitch, mount and ball are not factory marked with load rate for heavier trailers."
"Fast delivery.very happy with product "
"Perfect fit, delivered quickly and service is on Point!!! Thanks a ton!!"
"The website was easy to find what I needed and delivery was very fast."
"They were quick and it was here when it was supposed to be no BS"
"Quick, good price and a perfect fit"
"The brackets did not meet up with any holes in the frame for the easy bolt on installation they said would happen. "
“I am sorry for the trouble. We always recommend our customers give us a call if there is any issues with installation. And we never recommend drilling or altering a part in any way. This should not ever be necessary and may compromise the part itself. We have contacted the manufacturer of this part and you can expect to hear from them, since this is a very unusual issue.
The Customer Service Team”
"I had to make the holes oblong to get the bolts in."
“Thank you for the feedback.
It sounds as though the hitch may have been damaged in shipping. We always recommend our customers give us a call if there is any issues with installation. And we never recommend drilling or altering a hitch in any way. This should not ever be necessary and may compromise the hitch itself.
The Customer Service Team”
"I used this because I bought a Silverado with the 2.5" receiver. The truck has a small lift so it sits higher than my previous Ford Expedition. I needed this to drop down lower than my previous weight- distribution set up. I have a 2.5" to 2" reducer, however it said not to use it with weight distribution hitches. "
A rep from Reesehitches, reese-hitches, has responded:
“We are sorry for the issue. It is possible that the wrong bolts were included my the manufacturer. In that case, we would be happy to have them ship you a new set of the correct bolts. It is also possible that the mounting holes in the frame of your vehicle are dirty or corroded and need to be cleaned out. This is a very common issue with vehicles that have been on the road for a while.
In either case, please feel free to give us a call so we can help you out with this.
The Customer Service Team”