"Online ordering user friendly.
Arrived faster than expected.
Mounting instructions very clear/concise.
Would purchase in future."
"Came in two days Fit perfectly good instructions"
"Although I had to place my order online through their website, I was able to get valuable information and advice over the phone. Delivery was prompt, and to top it off, a human answered the phone!"
"Delivered hitch within 2 1/2 days of ordering, i can't believe they could deliver so fast. The hitch fit perfectly. "
"Bert was great help to above the call off duty."
"The hitch bolted right up without any issues. I would definitely recommend this brand to people I know."
"My first time installing a hitch by myself. Everything showed up on time and fit my car perfectly! Thank You!"
"I found what i was looking for at a grate price, fast and easy"
"Parts were just what I needed. Thank you. "
"The hitch was installed yesterday, 6-4-17. Used it for the 1st time. Seemed to be a good hitch. Tried to uncouple it from the camper at the site & the Jaw would not stay open. Had to stand along side the pickup box, pull & hold the handle to keep the jaw open so we could uncouple. Does the head need to be replaced? If so, how do we get a new one & return this one?
Order #1481147, Dated 4-25-17 for Item #8550043 Fifth Wheel - Demco Recon -21K Hitch."
"I ordered my hitch and received it quickly with no problems."
"Fast Shipping and Great Product!"
"damaged package, hitch bent"
“Although we provide substantial packaging to protect our products, the shipping companies can do an amazing amount of damage to even the best protected products. As you probably know, we have reached out to you to try to work out a solution. For anyone reading this in the future, we encourage all of our customers to call us if there is ever any problem with their order.
Thank you,
The Customer Service Team”
"Had gooseneck ball in two days after ordering"
"I liked the experience very much every thing was easy.
"
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for your feedback.
As you know, our product specialist was able to diagnose this issue and get you on the road without the hassle of a return and replacement.
We always encourage all of our customers to give us a call any time there is a question with our products. Our team has years of experience and are always willing to help.
The Customer Service Team ”