"Delivered faster than expected."
"UPS failed to deliver on the scheduled day. I made sure to be here the whole day.
UPS Tracking tells me that the package was delivered! If so, it went to the wrong house somewhere in town. "
"This hitch is the same outstanding quality,that i have always expected from Reese hitches!!!"
"We finally found a company that had GREAT CUSTOMER SERVICE!
AS soon as we ordered we almost immediately got an email from les saying that the hitch we ordered was on back order but he had another one in stock that was close to the same and work with the mounting hardware kit we had also ordered from you,we had to save for this hitch and gave the go ahead for les to order it... and was shipped out almost immediately!
We can't wait to get it installed and back on the road! Thanks Les! And Reese Hitches!"
"From start to finish great experience!"
"I was really satisfied with your delivery of my item .very fast.will be doing business with you in the future."
"Everything was delivered right on time. I am handicapped so I will have wait for my mechanic fried to put everything together. If I need help I will let you. Thanks
"
" I paid $200 for a three day guarantee delivery so I would have this before I left town and did not show up till after a left town two days late it appeared on my front porch. "
“Thank you for the order, I am sorry that you were disappointed.
Looking at your order, I am not sure what the issue is. According to our records, this order was placed late in the day on 6/13, shipped the same day and was delivered late on 6/16. It does appear that we shipped the order via "UPS 3 day select" service and according to the UPS Tracking was delivered within the expected time frame.
UPS 3 day select means that the package can be delivered by the end of the third business day. They count business days starting the day AFTER we load it on their truck. In this case, 3 days would be the 16th.
The Customer Service Team
”
"came when it said it would and was of ggod quality."
"My order was processed and shipped in a timely manner. When I received my hitch it had all hardware and instructions. Installation was simple. "
"Very satisfied with overall. Product customer service and shipping was second to none"
"Good hitch had one for years. The hitch needs 4 pins with hair pins not self locking bolts this is for the adapter kit for the 2016 dodge trucks. part #30154 in bed mounting system. Thanks"
"Got what I needed right away."
"Very fast delivery time. Great product at a great price. this is the second car i've used a Blue OX base plate and tow bar. best there is!!!"
"It was nice to be able to by the two parts that I needed to complete my Reese hitch with no need to by a complet outfit, Thank You Reesehitch."
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for the order, I am sorry for the delivery issue.
We ship with UPS because we have the best results with them, but sometimes problems occur. We are investigating with UPS and have left you a message to give us a call.
The Customer Service Team”