"Price, delivery , and quality ...The best.!"
"Very satisfied Came in quickly & on the date it was expected"
"One part out of stock. The other doesn't fit properly."
"Would have appreciated an invoice with the hitch but never received one.. "
"Great hitch, easy to install but it took me more than 20 minutes, so allow yourself a little more time. "
"Yes I was very satisfied."
"After waiting 6 days for a package I had to call Reese to get a tracking number. Turns out, it had the wrong delivery address on it and UPS had been holding it all this time. No phone call, e-mail nor any type of communication to tell me so. Very disappointing.
That's what I find difficult to believe when we have been receiving parts for the last year and a half at this location and for 20+ years at our original location. Why now does the wrong address come up? It looks to me as though someone on your end transposed 2 of the numbers. We are at 21730, not 21370. Once again, I never received notice by e-mail or phone. If I had I would have received the part days ago."
"I received hitch in three days,exelent quality,installed according to directions."
"The ordering process was smooth and helpful; it helped me identify he necessary associated T-Connector. The instructions for the T-Connector Assembly does not show the correct location of the vehicle's connector block. I found the correct installation procedures on YouTube."
"Easy to place order and timely delivery. Merchandise was securely packaged and in good condition on arrival. I'm very satisfied."
"Quick shipping on item and perfect fit will save lots of time"
"Great experience. No problems at all. "
"Found what i wanted quickly and the order arrived in good time."
"Website was easy to navigate to find exactly what I was looking for, and delivery was very prompt. Extremely satisfied!"
"I received the exact product that I was seeking.
The entire shopping process was efficient and "painless"."
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for the order, we are sorry you are disappointed with the delivery time.
We reviewed your order and the only address we have was the one entered on the order. We shipped the product to the address entered. When we shipped it, you should have received an email with the tracking info and the expected delivery date. Sometimes these e-mails get caught in spam filters.
We are working with UPS to see if there is a way for them to notify us about delayed deliveries in order to prevent these issues in the future.
It appears that the product has been delivered or will be delivered very soon.
Please let us know if there is anything else we can help you with.
The Customer Service Team”