ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-29

"Easy to order and quickly filled"


Verified
4/5

2013-01-21

"The monitor was very well packed and delivered exactly when predicted. The only downfall was there was nothing about the monitor itself in the box and if one does not have a computer how do they know anything."


Verified
4/5

2013-01-10

"I just received my computer and so far so good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-02

"Although the unit that I purchased was shipped almost a week later than expected, I am very satisfied as your Customer Service representative (Namiko) took time and care to find out why the shipment was being held back. As it turns out, your Technical division was making certain that all drivers were being properly installed as they were having difficulties doing so. This attention to care is absolutely necessary when redistributing refurbished units with older operating systems on them. The computer arrived, fired up immediately...or as fast as XP can start-up, and all drivers were accounted for. Internet connection was easy. I am very satisfied with Innovative's approach. By the way, the on-line chat was incredibly helpful as well!!! I will be buying more units from Innovative...SOON! Thank you and Happy New Year."


Verified
5/5

2012-12-30

"Was very happy about the purchase and the product, so far anyway. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-17

"Excellent service and great product. The packaging where far better than most places, and I rank you number one. I will continues to do business with you.

Thanks
Levi
"


Verified
4/5

2012-11-26

"I was very satisfied with the condition of the products I ordered. The monitor is immaculate! Packaging was great. The CPU runs great. My only complaint is that the sticker that is meant to void the warranty if removed was only attached to the case side panel and not the chassis, so that it could look like the case has been opened if I were to need to return it. However, overall I am very satisfied with doing business with you."


Verified
5/5

2012-11-25

"Hi there, I started to use the PC, THAT i bought to you, I think it was a good purchase, thanks for the extra 15 Gig. in the hard drive, it has also a good functionality for the moment , so I hope to use it several years, honestly I recommend to anyone to buy your items and devices at lowest prices and good quality. I received my purchase in time and good condition, see you my friends, until next time, we'll be in touch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-25

"Very happy with customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-22

"Excellent. Outstanding recovery from the storm and able to do order fullfilment quickly."


5/5

2012-10-20

"delivered as promised, great price for good refurbished PC's that seem to work like new"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-10-11

"Best prices I've seen. Looked around for 5 days and found out online innovatepc.com, best finding in a long time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2012-10-11

"Horrible. Started with no sound. Then crashed within 2 weeks."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-10

"This CPU (Dell Optiplex GX620) meets my needs - small, almost book-size, computer. The only complaint I have is that the CMOS battery was in need of replacing as indicated by the boot up screen message. Being a computer nut I always have a new one in my drawer, so no worries there. Other than that, I am very satisfied with its performance. It was purchased for my 73 year old mother to surf the net and correspond with friends on email.

One last thing - they provided all the cables necessary to connect this computer to the monitor and stuff I already had, as well as a full-size keyboard I didn't expect to receive. Items I was not expecting was delighted to find.

OK, one more last thing - the shipping box was professionally packaged using a foam molding system that perfectly cradled the items so that they couldn't possibly be damaged in shipping.

Great job folks, I will definitely recommend your shop to my friends.

Thanks,
BigXor
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-28

"Good service. very helpful and I was very satisfied"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A