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Product & services pricing
4.32/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.57/5
Customer service:
4.12/5
Return/Replacement policy:
4.38/5


Verified
5/5

2024-12-09

Works fast shipping

"Exactly as described. Hopefully it lasts min 2yrs."

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Verified
5/5

2024-12-05

Easy to find, easy to order

"Easy to find the batter I needed for my quite old Back_UPS XS 1300.

Order processed very quickly with shipping notice received 16 minutes after order was placed.

Well Done!!
"

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Verified
5/5

2024-11-25

Reviving UPS

"Batteries charged up and unit seems to be working like it was new."

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Verified
5/5

2024-11-21

online order

"was a regular online order placed over the net. pretty smooth."

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Verified
5/5

2024-11-19

2nd purchase

"1st batteries from RefurbUPS (7/26/18) lasted over six years! (Many power outs here and I shut down PC immediately.) Very happy with quality!!! And amazed my order was shipped within minutes of ordering! Thank you!!!! Great service!"

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Verified
5/5

2024-11-12

Easy and fast delivery! Livraison rapide!!

"Easy purchase and fast delivery! Thank You!!
Achat facile à faire sur le site web directement et la livraison est rapide à l’intérieur de deux jours.
"

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Verified
5/5

2024-11-01

All is well

"I am very pleased! About the same price as it was ~10 years ago last time I replaced the battery. Delivered in excellent condition in only two days time!!"

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Verified
5/5

2024-10-25

Impressed with the customer service I received at this company. ...

"I highly recommend this business , their customer service is second to none.
The product quality is consistently outstanding, exceeding my expectations every time.
I was completely impressed with their professionalism and customer service.
"

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Verified
5/5

2024-10-16

great as always

"the best service past 12 years
'
"

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Verified
2/5

2024-10-15

It started out great, but I made a mistake.

"Everything was great in the beginning. However, I ordered the wrong battery. I failed to pay attention to the model number. I thought all APS Backups-650 batteries were alike. The one I ordered is slightly too wide and won't fit in my unit. I called the phone number on the packing slip and left a message. I waited nearly a week and received no response. I then sent an email to the contact address on the website. It's been several days and no response. So, it looks like I am stuck with a battery I can't use. Again, the mis-order was my own fault, but I would expect a response of some sort -- even if it's something like, "Sorry. We don't do returns or exchanges." I will be seeking a correct battery elsewhere."

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Verified
5/5

2024-10-15

"I needed a battery. They had the battery. It shipped fast. The battery works. Thanks."

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Verified
5/5

2024-10-04

Great service and products have been keeping us going for many years

"Started with RefurbUPS about 25 years ago. And that is quite a few batteries replaced between an ISP business and the Pharmacy that I own.
Consistently good service, I can't say enough good things about them.
Patrick Farrell, McCook NE USA
"

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Verified
5/5

2024-10-03

Customer Service Impeccable

"Best customer service experience I think I have ever had, representative understood my situation, and delivered an a fantastic solution."

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Verified
5/5

2024-10-02

FAST service!

"Easy to select the correct battery. Ordered over the weekend, received it Wednesday. Easily installed to replace a dead battery."

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Verified
5/5

2024-09-26

Reliability

"Very pleased with the new battery for my UPS. Easy to install and will be able to use the shipping box to return the old battery. "

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