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Regency Photo and Video

1 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-03-30

"Company is also known as www.BestPriceCamera.com and they still have not delivered my JVC GR-HD1 camcorder I ordered before Christmas last year. They called the next day to see if I also wanted a battery and charger for $449 more. I said no and have received nothing but excuses and lies ever since. False advertising at its worse."

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Overall quality of the company
Pricing of products and services
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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Overall technical support
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Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Web site reliability
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