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Product & services pricing
3.94/5
Chance of future purchase:
4.13/5
Shipping & packaging:
0.29/5
Customer service:
3.35/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-04-29

"Easy, had the exact product...let me search by product number ...very convenient! "


Verified
5/5

2023-04-29

Top Notch Website

"Just the facts! No need for any extra work to submit an order. Everything worked as it should. Great job."

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Verified
5/5

2023-04-29

Too soon to Tell

"Will update once shipment gets to me. Easy ordering experience. "

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Verified
5/5

2023-04-29

I Don'T Know

"I'm Eating dinner and shopping, my first time here ...don't have anything to say at the moment."

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Rep reply posted 2023-04-29
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we hope to meet your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-04-26

knee brace

"Very easy instructions helpful"


Verified
5/5

2023-04-26

experienced and helpful

"it was a good experience to order what I need."

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-25

good service, item easy to find

"Company had the item I wanted in the size and thickness that I wanted. Was an odd color, but that seemed to save me money, so all's good!


"

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
4/5

2023-04-25

To Walk Again

"The Rehab center helped with the order....to them you owe the credit. Optimus PT"

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Verified
5/5

2023-04-24

Helpful

"I found navigating your website was easy and helpful."


Rep reply posted 2023-04-25
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
1/5

2023-04-24

Checkout awful

"Check out is a very bad experience. It keeps kicking you out and you need to start all over again. Also you sent me a 10.00 discount code by email and I used it the same day and it told me it was expired??? This is second time this month I have ordered and both were very bad experiences. Please learn from Amazon."


Rep reply posted 2023-04-25
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order. We have already applied the coupon discount for you please check the invoice that has been emailed to you.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-04-22

Love oatmeal pies

"So great to find these pies on your site. If the pre-order works out will be even greater. Web site is easy to use and ordering was a breeze!"

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-21

The best

"evry order i have placed quickand and prompt. There services and products are the best i have ever delt with quality and serice cant be beat"

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-21

Wrist revi

"Only device that allows me to continue working with my hands pre-op"

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-20

easy checkout

"Good prices, easy ordering, prices could be lower."

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
3/5

2023-04-19

I NTHOUGH IT WAS 7% OFF

"HAD TO LIST MY CARD IN YOUR PAYMENT METHODS ?????????"


Rep reply posted 2023-04-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We would like to let you that once the order is placed by the customer, we do not save the card details and it is automatically deleted.
Also, We do accept payment via, Paypal (the safest option), credit card, bank transfer, ACH, and FSA credit cards as well.

Please feel free to reach out to us at toll-free at 866-316-0162 or locally at 203-616-2850. We will be available to assist you from 8:30 AM to 6:00 PM EST.

Thank you again,
Team Rehab Store