"INTERNET SAID IF I SIGNED UP WITH MY EMAIL, I WOULD RECEIVE UP TO A 25% DISCOUNT WITH SNWELCOME15. I TRIED TO USE THE CODE BUT WAS TOLD IT WAS INVALID. NOW, YOU HAVE MY EMAIL, AND I HAVE NO DISCOUNT."
"The ordering procedure took me 1 hour and many chats. Lets hope that the product fits"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Rehab Store”
"Rehab store had what I needed for my mom and was not overpriced"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"I required a wrist brace and wanted it to be the same as the one I got from my doctor. The rehab store had it. It was reasonable priced, simple to order and arrived in a timely manor. The process was "painless" and professional. Reassuring to have a professional partner when it comes to acquiring rehab supplies."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"Your add said sign up for 7% discount but i obviously dodnot receive it.?"
“Hello,
Thank you for visiting Rehab Store!
We sincerely apologize for the inconvenience. We have forwarded your request to the accounts department regarding the discount and the refund will reflect in your account in 5-7 business days. We appreciate your patience and understanding in this matter.
For any other questions or concerns, please feel free to email us.
Thank you!
Team Rehab Store”
"After looking at a few videos on some of the products I liked, I got further insight into what I really needed. I was able to make a purchase that I feel good about."
"Need to try out product first, said pk of 1, but it said 1??? Not sure about what I'm getting"
"Had the product I was looking for. "
"Bunny pictures not clear in order to verify"
"It was smooth and easy so far"
"This is the only elbow wrap I like and I can't find them. Easy ordering "
"Quick purchase of needed materials. "
"Called to ask about sizes and after waiting for someone to answer for 30 minutes and the call to be picked up and placed on hold again-without any interaction, frustrating! "
“Hello,
Thank you for taking the time to share your valuable feedback.
We have been experiencing a usually high volume of calls and chat requests thus resulting in long wait time. We understand the frustration of the long waits and would like to thank you for your patience.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Rehab Store”
"Thank you for having all my supplies in stock!"
"Easy ordering and payment."
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
Actually that code was for our first-time customer and as per our records, this is your second order, so we are unable to apply this code for you. We run different promotions every few weeks and there is a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Rehab Store”