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Product & services pricing
3.92/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.27/5
Customer service:
3.40/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-03-08

Elbow relief

"This is the only elbow wrap I like and I can't find them. Easy ordering "

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Verified
5/5

2023-03-07

Easy to shop!

"Quick purchase of needed materials. "


Verified
2/5

2023-03-06

Don’t call

"Called to ask about sizes and after waiting for someone to answer for 30 minutes and the call to be picked up and placed on hold again-without any interaction, frustrating! "

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Rep reply posted 2023-03-08
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

We have been experiencing a usually high volume of calls and chat requests thus resulting in long wait time. We understand the frustration of the long waits and would like to thank you for your patience.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-03-06

My Needs IN-STOCK

"Thank you for having all my supplies in stock!"

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Verified
5/5

2023-03-06

Seamless order

"Easy ordering and payment."

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Verified
1/5

2023-03-04

Never answered the phone

"Called to place order, waited 20 minutes for someone to answer the phone. Finally hung up."

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Rep reply posted 2023-03-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

We have been experiencing a usually high volume of calls and chat requests thus resulting in long wait time. We understand the frustration of the long waits and would like to thank you for your patience by offering a one-time discount coupon for $5. Please use the code: CS5 on your next purchase to avail this discount.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2023-03-02

Awesome experience

"Good prices and easy ordering process "

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Rep reply posted 2023-03-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-03-02

Easiest way to get what I need

"I lost all my things in a fire Tuesday night and the first thing I realized today was that I needed to get new grabbers to help putting on shoes and retrieving things that fall to the floor. This is the best place to find what I need and I know the price is right and I'll have what I bought very quickly."

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Rep reply posted 2023-03-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-03-01

ease of purchase

"Navigation of site was easy"


Rep reply posted 2023-03-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-02-28

Easy ordering for a 80 Year Old

"It was easy to order the Pull Ring Knee Orthosis Cover "


Verified
5/5

2023-02-27

First Time Order

"While it is too early to evaluate the product, the web page was helpful and the ordering process was easy."

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Verified
4/5

2023-02-27

"Had trouble getting order completed"


Verified
5/5

2023-02-27

More of You!

"We received one of the Sammons reachers when our son, Brian, had hip surgery in 2005; we purchased more for our household and a few others who are benefiting still since we purchased them a few years ago and are purchasing these four (4) more for a veteran friend and another for us. Can’t stop finding uses and those who need them."


Verified
5/5

2023-02-26

Sock it to me

"Purchased slipper sock for family in NH "


Verified
4/5

2023-02-26

Smooth shopping

"Was very easy to compare items and options were easy to see with the items. Came back to recheck after checking local suppliers. Went with Rehab store after a friend said they were reliable."

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