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Product & services pricing
3.93/5
Chance of future purchase:
4.13/5
Shipping & packaging:
0.29/5
Customer service:
3.45/5
Return/Replacement policy:
2.19/5

Verified
4/5

2022-11-16

"Have frequently purchased products for this store. They have an excellent selection plus their customer service is top notch. A real person answers the phone.(:"

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Rep reply posted 2022-11-17
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-11-16

Great service

"I called to ask a question and they were quick to response. Friendly as well."

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Verified
4/5

2022-11-16

moms pulleys

"it was easy to find what I was looking for and the check out process was quick and simple."


Rep reply posted 2022-11-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-11-16

"This site is easy to use, that’s important to me I have to use a mouth stick"

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Rep reply posted 2022-11-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-11-15

Simple checkout

"Easy site to maneuver, very simple checkout"


Verified
5/5

2022-11-15

Very easy to navigate the site

"I found the product right away, and the price was lower than other sites."

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Verified
5/5

2022-11-14

Quick & easy

"Found what I needed & checkout was quick & easy!"

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Verified
5/5

2022-11-13

Gracious

"I just got home from surgery and in a lot of pain for any discussion"

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Verified
4/5

2022-11-13

"I wanted to order two hand braces - left and right however after putting one in my shopping card, it was a bit tricky to get back to the same page to order the next one under "continue shopping" "


Verified
4/5

2022-11-12

Now that's the way you grab it!

"Very easy to use. Search was very fast. Payment screen very easy to use. This old lady loves it."

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Verified
5/5

2022-11-12

Great price. Excellent description.

"Easy website to navigate with clear detailed description of product. Price was competitive and shipped for free as well!"

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Verified
5/5

2022-11-11

Pleased so far

"Product purchased what I was looking for. "

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Verified
1/5

2022-11-11

Sizing chart wrong and no return on item

"This reviews for the service for the Push thumb brace where the sizing chart was incorrect. It said it would fit, but it won’t. Because it’s a thumb brace the store says it will not accept it as a return even though it was on for less than a minute to check the size and fit. In one of the reviews the person said that they were so nice and they did accept a return on this very brace. First I called on the phone and was told I would get a return authorization and then four days later I get an email that says they will not.
Trying to resolve this in the HPFY store customer care chat, the person Jaime, who was supposed to be helping me basically just stopped responding.
Go buy the item from Amazon, even though it will cost more, they’ll exchange it if it doesn’t fit. Really disappointed as it was a lot of money. This store has lost my business forever.
"

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Rep reply posted 2022-11-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello ,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.

We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make informed shopping decisions.

Please note that the item is non-returnable at the manufacturer's end. Please find the detailed return policy here: https://www.healthproductsforyou.com/shopping-terms.html

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you,
Team HPFY”


Verified
5/5

2022-11-10

3rd push splint I've bought!!

"Love these, helps my thumb so much! "


Rep reply posted 2022-11-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-11-10

"Got on line, ordered it. Easy"


Rep reply posted 2022-11-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY