"So impressed with the customer service and accuracy of my recent order. I bought Lever 2000 Liquid Soap - and asked for an expiration date of at least 6 mo. from order date. I got a personal email from Kimberly Swenson, and when my order arrived the expiration date on the product was over 1 year away! Many thanks for going beyond my expectations. I'll keep my business here because of the outstanding service I've received."
"I was very lucky to find Reliable Paper, they had exactly what I was looking for with the best price ever on the web. The customer service was fantastic and I got my product right away.
I would absolutely buy from this company again!!!!!
Thank you very much
"
"Quick, easy, and (as the name suggests) Reliable!!
Thank you!"
"This was my first time ordering from Reliable Paper. This was not our company's first time, the online site was quick and I entered the item code and put in my quantity and I was done. My order was delivered to me in 3 days. Quick and Painless, just the way I like it. Also, the prices were different than our first order. I am not sure of why. That would be my only issue with this company."
"I am very pleased with my order. The disposable guest towels are high quality and thick -- much better than paper napkin types. Shipping speed was reasonable and cost was very reasonable for the entire order."
“It's great to hear that you're pleased with the guest towels and service. We hope your guests enjoy the towels as well! :)”
"Great price, delivery time and response to our request. It was a pleasure to order from you. We will purchase again."
“We are glad your experience was a good one! Let us know if there's anything else we can help you with Blue Heron!”
"Couldn't have been easier.....very friendly website and easy to negoiate. Pleasantly pleased and product was shipped fast, Thanx and I will be utilizing your company again for sure"
“Easy, friendly & fast! Those are just the words we like to hear & we look forward to serving you again soon.”
"Great job! Arrived in 2 days! Fabulous! Thanks so much! We were up against a deadline and Reliable Paper made sure we had product early!"
“Glad you received your product before deadline. We will be happy to get your next order delivered early too!”
"The Milpitas Chamber of Commerce has ordered our 'Crab Feed' buckets from Reliable Paper for several years and will continue to do so due to the low prices and the speed in delivery."
“Glad you are happy with the "Crab Feed" buckets! We are thankful to have you as a valued customer!”
"Great job! I received an excellent price on my product, it came in a very reasonable time and when I had to call to confirm the shipping of part 2 of my order, the customer service rep was AWESOME, helpful with immediate tracking update and sent me links to more products that I needed. I was very impressed and glad I found them. They not only give great customer service, they made a nice margin in my bottom line."
“Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that price, shipping and customer service were in line with your expectations. I will pass your remarks on to our customer service team and make sure they are recognized for their service. Reliable Paper values our customers and we look forward to you shopping with us again in the future. Please feel free to contact me directly if I can be of any additional assistance.
Theresa Briggs
Head of Customer Service”
"We placed an online order and received our shipment in a timely manner."
“Thank you for taking the time to provide us with your valuable feedback. We are happy to hear your online order was received in a timely manner. We look forward to you shopping with us again.
Theresa Briggs
Head of Customer Service”
"I Chose Reliable Paper through Google because they had great prices. In addition to great prices, I got great customer service. I received the wrong item, so they very quickly emailed me a return postage, and said they would ship the correct item. Come to find out, the item I ordered is no longer in production. I received a follow-up email right away letting me know this, and I received a follow up phone call. The Rep went over several options that would be a good alternative.
I noticed on their receipt that their motto is "Service You Hardly Ever See Any More!" So true. Awesome customer service!!"
“Thank you for taking the time to provide us with your valuable feedback. I am sorry to hear that you received the incorrect item, but I am pleased to hear that our Customer Service Team promptly worked with you to resolve the issue to your satisfaction. I apologize for the inconvenience.
Reliable Paper values our customers and really believes in our motto "Service You Hardly Ever See Any More." We are very pleased to hear that this was your experience. We sincerely hope you will consider shopping with us again in the future.
Please feel free to contact me directly if I can be of any additional assistance or have further questions regarding this order.
Theresa Briggs
Head of Customer Service”
"DEAR RELIABLE PAPER :
THANK YOU FOR WORKING LIKE A" WELL RUNNING MACHINE ". I HAD NO PROBLEMS FROM START TO FINISH AND YOUR TRACKING SYSTEM WITH THE E-MAIL TRACKING NUMBER WAS VERY EASY FOR ME TO USE. MY ESTIMATED DELIVERY DATE WAS " ON THE MONEY ",AND IT WAS RITE THERE ON THE TRACKING SYSTEM. IF I HAVE ANOTHER ORDER TO MAKE - IT WILL BE WITH YOU --- ONNCE AGAIN --- THANK YOU "
“Thank you for taking the time to provide us with your valuable feedback. We are happy to hear your shopping experience with us was so positive. We appreciate your feedback on the accuracy of the delivery dates in our tracking emails. We appreciate your business and look forward to serving you again in the near future.
Please contact me directly if I can be of any assistance.
Theresa Briggs
Head of Customer Service”
"Ordering was easy - received a confirmation of my order and an e-mail from a representative thanking me for my order and product was here in three (3) business days. Terrific! Thank you."
“Thank you for taking the time to provide us with your valuable feedback. We are happy to hear that "ordering was easy" and that you received prompt order confirmation and shipping. Reliable Paper values our customers and we sincerely hope you will consider shopping with us again in the future.
Theresa Briggs
Head of Customer Service”
"Reliable Paper had the products that I wanted at a decent price and shipping was really quick!"
“Thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found the product you were looking for at a good price and that it shipped in a timely manner. We appreciate your business.
Theresa Briggs
Head of Customer Service”
A rep from Reliable Paper, Reliable Paper, has responded:
“Welcome first time customer! We are happy to hear the order process and delivery were "quick & painless!" Next time you order, please call us with any questions about items, prices, shipping, etc. We are here to help! :)”