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Reliable Wireless Center

3 reviews
1.67 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-02-08

"I ordered a Jabra BT800 bluetooth headset from this company via a listing on ebay on 12/27/05. Two weeks went by and I did not receive my headset. I sent numerous email and never received a single response. After almost a month I filed a fraud claim through paypal...and only then did I get a response through the paypal claims department stating that the item shipped out. I waited another week...and still no headset. I tracked the package and apparently it made it to my local post office...but then got lost. I...again...emailed the company, but this time through their website. I informed them that the package was lost...after contacting the post office many times. Their response...'dear customer...we cannot do anything since the package is in your location'. They refused a refund or replacement! Paypal finally found in my favor and automatically deducted the full sales price from their account and deposited the funds into my account. THANKS PAYPAL! After all this headache...the post office found the package more than a week later and delivered it. I could not believe what I saw when I opened up the box. I paid more than $80 for a 'BRAND NEW' headset. The manufacturers box was completely torn to shreds...the headset had a european charger...and the headset was used and abused (lcd scratched sooo bad that it was hard to see the display)!!! This company has scammed many people out of their hard earned money...just read their negative feedback on ebay (free_shipping_and_handling). I would never purchase again from this seller or off their website...and I would advise others not to purchase from this store!"

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-04-08

"Bad store. Sold me the defective Jabra BT800 headset. I sent back, it took them 2 weeks to replace mine with an refurbished one (old, scratch, loosen button and old phone list still in the head set). Besides, I had to pay the return shipping charge too. Never ever buy stuffs from this store. Go Amazon or Newegg. Crap."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
5/5

2004-11-09

"Ordered an extra battery (OEM)for my cell phone Monday morning (11/1/04) about 10AM EST and had it shipped USPS. Arrived Wednesday Morning (11/3/04). Product was as advertised and packaged neatly. Price was almost half that of other places selling non-OEM batteries and about a third compared to ordering from the manufacturer. Shipping was reasonably priced too. The only problem I found was that the conformation page and e-mail did not list the order contents, that had to be looked up on their web site. A minor inconvenience but something that would be nice to have handy. Overall a great experience and would definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability