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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2014-04-05

"quick shipping and just what I needed! Thank you!"


Verified
5/5

2014-04-05

"Keys arrived quickly and all necessary instructions were included in the package. Pricing was also better than some other websites I looked at. Thanks!"


Verified
1/5

2014-04-03

"Some confusion regarding returns. Was told they would send a return label and then told they don't do that. Product was only $6.50 but shipping cost $3.99. To return it would not be worth it for another $2-3 or more... customer service could use improvement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-03

"keys came quickly and remotes fit in them easily. It still cost $30 to cut each key but was still cheaper than purchasing from Lexus ($80)or a locksmith ($50)."


Verified
5/5

2014-04-01

"I am so happy with this buying experience! It was easy to find what I was looking for, the ordering process was clear and simple, and shipping was extremely fast! If I have the need in the future, I will definitely order from Remotesandkeys.com again!"


Verified
5/5

2014-03-28

"Great company to deal with. "


Verified
5/5

2014-03-28

"Received exactly what I ordered in a timely manner."


Verified
5/5

2014-03-28

"Very responsive to my questions and was able to find a remote that would work just from a photo."


Verified
5/5

2014-03-20

"It was so fast It had shipped in 2 hours and was here over night.The service I highly recommend it...."


Verified
3/5

2014-03-17

"I am not getting the color I originally ordered and I haven't received it yet instead I received this survey."


Verified
5/5

2014-03-17

"Was very easy to program with supplied instructions. Will use again. Thanks"


Verified
1/5

2014-03-16

"the real reason for the purchase of your remote was for the outer casing which since my purchase has fallen apart. I thought with the new remote I would be able to program the new remote but found it difficult to do. so I decided to just use the remote casing for my old remote. the problem that I have is that the button on the new casing fell apart. so the product was not satisfactory to me."


Verified
3/5

2014-03-06

"Did not receive product yet"


Verified
5/5

2014-03-05

"I had purchased a remote for my 08 Silverado. After trying to program it a few times, I felt something was wrong. I call the customer service dept and after telling the customer service person my problems they decided to send a new remote. After receiving it,I went through the program mode in my truck and this remote worked. So thankful fkr nice customer service people who are willing to make us happy. Thanks again for making this a pleasent experience."


Verified
5/5

2014-03-04

"It came in fast and was easy to program. Good price for factory equipment."