"I spoke with Diana about a problem that was occurring with my APC unit. I had ordered 2 batteries for it and my APC unit turned out to be faulty. Another battery I ordered for another unit worked great. I did not want to go to the expense to send the 2 batteries back and Diana checked to see what other APC units would use the same batteries. Turns out I had 2 APC units that could use them. She went above and beyond her responsibility to help me out. My third battery I purchased works great. ReplaceUPSBattery has great customer service and Diana is fantastic calling me back after researching other APC models that could use the 2 batteries that were not working in my faulty APC unit. THANK YOU!
Larry"

"THIS COMPANY SELLS GARBAGE"

"Poor (no) communication in response to questions asked about batteries I ordered from them not holding charge. "

"It's been well over a month now and the batteries are working great. Low prices and free shipping is a big plus. I have several computers and other equipment around the house that are backed up by a UPS so I'll definitely be coming back for more as needed."

"Easy to use website, found what I needed fast, and they shipped right away. Super fast communication response time and follow up too. Thanks so much! "

"My experience with ReplaceUPSBattery was exemplary. While I ordered the replacement battery for my garage door opener from ReplaceUPS Battery I first checked with the garage door company that installed our openers. Their price was substantially higher. Further the turnaround time to receive the battery was outstanding.
I will remember this company and the competitive pricing and overall excellent service "

"It was hard to find this battery but I think the battery was a little high but I needed it and they did have so I would buy from this seller again thank you "

"Battery did not meet spec's, unusable. Company asserts that the problem was that I don't know the positive terminal from the negative, although in fact the geometry of the battery was wrong. Customer service suggested that I "bend terminals," although safety issues aside that wouldn't have solved the issue. Did get an RMA authorization from them, but after paying postage back I'd've netted no more than a couple of dollars refund if they'd honored it. Tired of dealing with them so I just ate the loss and took their battery to the recycler.

I have ordered other UPC batteries over the Web, but with a heavy item like UPS batteries you take your chances. I rolled craps with these people, maybe you'll be luckier."

"I had to make a return and order a different battery. Customer service was friendly, accommodating and quick. "

"Prompt delivery; easy to order."

"Order was received sooner than expected."

"Everything seems to be in order, as ordered."

"The item received was exactly as ordered and even arrived a day earlier than expected. I couldn't have asked for better service and the price was right."

"My replacement battery was ordered on Friday night. It arrived the following Wednesday morning. I was very much impressed by the speed of service. I only wish more companies were as customer devoted."

"I was slightly frustrated when I received the replacement battery as it was not what I thought I had ordered [for a Belkin 550VA F6C550-AVR}. Luckily, it fit another UPS for which I also needed a replacement battery [a Belkin 525 VA F6C525]. As you will note, you have listed the original correct battery on your packing list. Obviously, had I not been able to use the battery you did send, extra expenses and delays would gave been involved. I guess better QA in order picking and shipping is warranted."