"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"I have only ordered via computer. So far the experience has been excellent. I have not had to speak with anyone or return any items. As I said, so far so good."
"Super fast delivery works great. Have recommended this company to friends. Extremely fair price."
"I had ordered some small parts for walk-behind leaf blower without suffering through an unexpected back-order after the order was made. Service and delivery were reasonably quick. Prices were a bit higher than other places and basic ground shipping was excessive, but I received what I needed with decent communication and no hassle."
" My order never showed up."
"Ordered, payed, received. The fundamentals for what should be, all online purchases."
"part was perfect and shipping was prompt"
"Helpful, friendly and fast."
"The parts exactly what I want and arrived on time, will buy again, Thank you."
"This was the first time I had to order parts for my Big Dog mower. All five parts arrived in a timely manner and were just what I ordered. Mower is up and running again. Your parts breakdown was spot on and allowed me to order exactly the parts I needed."
"The EGO Hedge Trimmer was an excellent price. Easy to order and arrived promptly. "
"Researched all the new Battery powered leaf blowers available on the market. Settled on the EGo 580 cfm model with the 5 ampere-hour battery. RCPW was listed on the web as an authorized dealer with a very fair price including shipping. It shipped the next day and arrived in perfect condition and have used the blower daily with complete satisfaction."
"Ordered EGO String Trimmer that UPS damaged...(thus I give 3 starts for the "shipping process" question below) claim made to Customer Service and replacement item sent and received in two or three business days, thankfully intact this time. Personal attention from staff and efficient handling together with appropriate sense of humor (their's, not mine) made dealing with RCPW rewarding."
"Great products. Fast shipping. Low prices. "
"Not an expert buut thought these were universal for the model I advised. They arrived and turned out to be smaller than anticipated so we'll be sending them back for a refund. Freight and handling charges were exorbitant as well for such a tiny package.
I ended up purchasing from a local hardware store the correct size for about 10% what I paid for these good, plus delivery!
Delivery was prompt and I am sure this retailer services and handles business very well in most cases. I just felt a little "ripped" once I found these parts so inexpensive locally."
"Fast & Accurate, Well Packaged."
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Micah,
I apologize for the delay in releasing your order. As we discussed via email, the Meyer motor part that you ordered was not available in our local inventory and is currently on backorder with Meyer. You had agreed to a 10-14 business day backorder for this item. We have just hit business day 11 and the item is still on backorder and is expected any day. I will be following up with you via email to let you know of an updated status and to see if you still wait to wait for the part. I am sorry for the extended delay and appreciate your patience.
Sincerely,
Nate H.
RCPW”