"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"I ordered a part which they put on back order forever. Then cancel the order."
"I ordered an echo 12 " chainsaw.It was the best price I found anywhere. Plus free shipping and arrived on time.I would definitely recommend great experience.
"
"right parts great service"
"had a small hiccup in the beginning that put some frustration in the process; but once it was cleared up with a phone call and an email, they were courteous and very quick to ship. Happy to have the products and looking forward to charging them up and using them!"
"Works great! Good price. Fast delivery. So far all is well."
"It took a week to obtain the order.
"
"Part was shipped quickly. It was the right part and fit. Got my mower going again. If I need more parts I will order from them again."
"RCPW was among the lowest prices for the item I needed. Free shipping helped make the decision. They kept me informed of shipping progress. The item is exactly what I needed and expected.
"
"Great prices and fast shipping. I'll order from them again."
"Ordered ego hedge trimmer jul 2, shipped next day, arrived either jul 5 or 6. Standard 3 day. Box little rough, but didn't buy a box. Overall no complaints."
"Excellent Co and service."
"The heading describes my situation."
"I needed a part, your web site had the part, you didn't deliver
Now I can't fix my machine."
"It worked like a charm! Didn't fall off!"
"I ordered the gas cap that has a flow in it and it said it was a 5 1/2 inch gas cap but when I got it there ended up being a 6 1/2 inch gas cap so I had to modify it to make it work because I could not wait for another one it would be a good idea to have a better way of measuring items so you get the right one the first time"
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Dear Chris,
Unfortunately, the item that you had ordered showed available on our website, but because we review every order for backorders and potential delays, we realized that the item had been discontinued recently by the manufacturer but an alert for this item had not been received so it was still up for sale. I apologize for the inconvenience. I would recommend also sharing your feedback and displeasure with the manufacturer as we are a reseller of their products. Your credit card was not charged and the pre-authorization hold was released.
Sincerely,
Nate H.
RCPW Customer Service”