"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Part was shipped quickly. It was the right part and fit. Got my mower going again. If I need more parts I will order from them again."
"RCPW was among the lowest prices for the item I needed. Free shipping helped make the decision. They kept me informed of shipping progress. The item is exactly what I needed and expected.
"
"Great prices and fast shipping. I'll order from them again."
"Ordered ego hedge trimmer jul 2, shipped next day, arrived either jul 5 or 6. Standard 3 day. Box little rough, but didn't buy a box. Overall no complaints."
"Excellent Co and service."
"The heading describes my situation."
"I needed a part, your web site had the part, you didn't deliver
Now I can't fix my machine."
"It worked like a charm! Didn't fall off!"
"I ordered the gas cap that has a flow in it and it said it was a 5 1/2 inch gas cap but when I got it there ended up being a 6 1/2 inch gas cap so I had to modify it to make it work because I could not wait for another one it would be a good idea to have a better way of measuring items so you get the right one the first time"
"Been 12 days now, have not received my order yet!"
"Took a few days to ship out, but arrived the very next day after they did."
"Purchased a $9 rubber bushing the size of a quarter and paid more than that to have it shipped domestically. You can’t tell me that they didn’t make money on the shipping. Overall order was almost $20 and it still took a week to deliver. "
"This is our fourth purchase from RCPW and it was just as perfect as the others. We love EGO cordless equipment; they have real power and are so easy to use and handle. We have four batteries, two large and two medium. All have worked perfectly since we started buying them a year and a half ago. We have two acres and a large driveway. The grass blower is powerful and we can do the entire driveway with one battery, the cordless chainsaw works great on trees and brush, and the trimmer is superb for our laurel hedge. Now, we get to try out the EGO combination string trimmer and edger. Can't wait. My husband is really excited, too; this one was another Father's Day gift. I love that I walk out in the garage, pickup the one I need to use and go get the job done quickly, no cords or hastle. Prices from Replacement Commercial Parts Warehouse can't be beat and their service is excellent. "
"I love it when they tell you what is in stock, ready to ship, and whats not. "
"A++ seller and great product."
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Dear Chris,
Unfortunately, the item that you had ordered showed available on our website, but because we review every order for backorders and potential delays, we realized that the item had been discontinued recently by the manufacturer but an alert for this item had not been received so it was still up for sale. I apologize for the inconvenience. I would recommend also sharing your feedback and displeasure with the manufacturer as we are a reseller of their products. Your credit card was not charged and the pre-authorization hold was released.
Sincerely,
Nate H.
RCPW Customer Service”