"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Simply needed a small part, about $15, and I ordered it, nothing special. It as shipped to me promptly, and it fit like the original one. just what I expected. "
"Sorry guys but this was my first order and a bit painful."
"Transaction completed completely online. Excellent software system and very end user oriented. Pricing was great. Notifications excellent. Shipping and receiving faster than expected. Very glad I found your site and have saved it as my first "go to" for future purchases of items you carry."
"RCPW provided excellent service, good pricing and quick delivery (within four days from date of order). They also had a sense of humor when sending the shipping comfirmation. I will use them again."
"Parts came exactly as ordered and shipping was only 3 days! Price was cheaper than Amazon and shipped free with no sales Tax! Doesn't get any better than that! Between the 2 drive wheels and the torsion spring handle return(only$3.00), my Personal Pace mower runs like new again! All for just $49.00 delivered!"
"Parts out of stock. Final rating delayed until I get my Part. "
"Painless, cheap, and prompt. What more could you ask for. Good experience."
"Ordered parts for my Scag and found replacements that fit from a third party which was a lot cheaper. So I doubled the order because everything goes up. These were mower blades for the 48" cut which takes 3 blades so I now have enough blades for the next few years. Thanks for the good service. Ordered late one day they had me a tracking number the next day and received them in GA on the 3rd day after my late order. Pretty darn good."
"I'm pleased with the shipping time."
"Ordered on line very easy ,thanks again for great service good prices would recommend to all my friends"
"Still have not received any parts."
"Over 12 days after I placed the order I get a notice that it was being shipped USPS. USPS doesn't even have it in the system yet. I've already received 3 orders from China that were placed days after this one. You've got to be kidding!"
"The spool caps arrived sooner than I expected. "
"The parts I ordered were perfect and the price was great"
"The product arrived quickly and had everything that was advertised. "
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Dear Mr. Thompson,
I apologize for the delay in shipping your Tanaka parts. Unfortunately, these parts were not available in our local inventory and had to be obtained from our Tanaka distribution center. The distribution center only ships to our dealership once a week and because we did not receive a response from you regarding the backordered item until Tuesday, it missed last week's shipment, which was the reason for the 11 day delay before shipping today. I apologize that this was not conveyed to you at the time you authorized the removal of the backordered item.
Your tracking information will update as soon as the USPS scans this package at our regional distribution center in Cleveland, OH. The expected delivery for this item is Saturday, May 12.
Sincerely,
Nate H.
RCPW Customer Service”