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Featured Review
couldn't be happier
"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
Quick Service
"Ordered parts for my Scag and found replacements that fit from a third party which was a lot cheaper. So I doubled the order because everything goes up. These were mower blades for the 48" cut which takes 3 blades so I now have enough blades for the next few years. Thanks for the good service. Ordered late one day they had me a tracking number the next day and received them in GA on the 3rd day after my late order. Pretty darn good."
Just what I needed.
"I'm pleased with the shipping time."
Thanks for great service
"Ordered on line very easy ,thanks again for great service good prices would recommend to all my friends"
No parts
"Still have not received any parts."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Slow!!!
"Over 12 days after I placed the order I get a notice that it was being shipped USPS. USPS doesn't even have it in the system yet. I've already received 3 orders from China that were placed days after this one. You've got to be kidding!"
Worx Spool Caps
"The spool caps arrived sooner than I expected. "
Right part at a great price
"The parts I ordered were perfect and the price was great"
Great
"The product arrived quickly and had everything that was advertised. "
Wonderful purchase expereience!
"I made an error shopping else where and waiting for Paypal to help resolve my claim. So I called this company on my cell phone and got the sweetest receptionist who made me feel confident in continuing my online purchase. Love my trimmer purchase, the price was right and delivery was sooner than expected! Thank you RCPW."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Very fast delivery and packaging was great
"Very easy and was processed quickly "
Prompt
"Ordered on a weekend and had part by middle of week. Did their job well. "
Just as described...
"Part was shipped quickly. Just as described..Saved alot... Thanks "
Good Product!
"As described! Quick ship!! Would buy again!!! "
RCPW A great place to buy from and funny too
"Thanks for carrying Red Hawk parts. I love that mower. Good as my old Scag and half the price. You guys are the best and your emails are REALLY funny. Nice to laugh once in a while. Keep up the good work."
WOW!
"Awesome
wish all of my online purchases arrived so promptly, this is the quickest turnaround of any purchase I have ever experienced. Thanks again. RZ
"
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Dear Mr. Thompson,
I apologize for the delay in shipping your Tanaka parts. Unfortunately, these parts were not available in our local inventory and had to be obtained from our Tanaka distribution center. The distribution center only ships to our dealership once a week and because we did not receive a response from you regarding the backordered item until Tuesday, it missed last week's shipment, which was the reason for the 11 day delay before shipping today. I apologize that this was not conveyed to you at the time you authorized the removal of the backordered item.
Your tracking information will update as soon as the USPS scans this package at our regional distribution center in Cleveland, OH. The expected delivery for this item is Saturday, May 12.
Sincerely,
Nate H.
RCPW Customer Service”